Swift Maids ✓ ACRA Verified
About Swift Maids
About Swift Maids
Swift Maids is a domestic help agency operating islandwide from its Orchard Road office, offering foreign domestic worker placement services for households across Singapore. The listing is KakiList-verified and ACRA-registered, and carries a 4.3/5 rating across 124 Google reviews — a robust sample that provides reasonable confidence in service quality. No MOM Employment Agency (EA) Licence is currently listed on this profile, which is a mandatory requirement for any agency placing foreign domestic workers; prospective clients should verify licence status directly with Swift Maids and cross-check on MOM's online EA directory before engaging.
The placement process typically begins with a consultation to discuss household needs — whether you are seeking a new hire or a more affordable transfer helper — followed by reviewing biodata profiles matched to your requirements. Key cost components to confirm in writing include the placement fee (typically S$1,500–3,500 for a new hire or S$500–1,500 for a transfer), the helper's monthly salary (S$550–800 depending on nationality and experience), and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability). Clarify what is bundled — such as mandatory FDW insurance, the Settling-In Programme, medical examination, and Work Permit application — versus billed separately. Source-country options, the replacement guarantee window, and the repatriation process on early termination are all worth discussing before signing.
To get started, reach out to Swift Maids via WhatsApp, phone, or the enquiry form to arrange a consultation and request biodata profiles suited to your household.
Services Offered
Is Swift Maids legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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ACRA registeredCross-checked against Singapore's official ACRA business registry.
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4.3/5 from 124 Google reviewsRobust sample.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 4.3 (124 reviews)
Dora Cheong
★★★★★
I have been using the services of Swift Maids for 3 of my helpers to date. Each time, the staff was professional and patient in explaining all my queries. Their expertise has made my employment and transfer of helpers a smooth process. My current helper is a direct hire, and Lily helped to provide the necessary support to make the whole handover a less stressful one. She also spoke to my helper a few times to help her understand the process, and also to find out how she’s been doing so far. Definitely recommend Swift Maids.
Lydia Tan
★★★★★
Swift Maids is really swift as we got a transfer helper within a week and a half. Lily and Hanna were very helpful and experienced in guiding and coaching the helper and understanding different customers needs. We like their sense of humour too and had a smooth transaction with them.
Annie Lim
★★★★★
Been with swiftmaids since 2021. Lily has been very helpful and responsive to my questions. She will also update us the status and get things prepared in advance so that the handover of new helper process will be smooth n speedy.
Charlotte Lim
★★★★★
Previously got my helper through Hanna, and she provided good follow-ups and prompt after-sales services as well. E.g. when I needed additional documents. Hanna and Lily helped greatly in translating and managing expectations between our family and our helper. Thank you!
rachel khoo
★★★★★
It was highly recommended to us by our closed ones to visit Swift Maids. Rachel at AMK branch assisted my family through the process. She is really professional and very genuine in helping us to find the suitable maid that caters to my family needs. She gave us constant assurance and ensure that the whole transition from hiring to deployment will be a smooth process. We are really thankful to have chosen Swift Maids as our first choice and would love to recommend their service to everyone out there who are first time hiring of maid or looking for a replacement maid! :) Thank you Rachel, Jordan and team for your awesome service!
Swift Maids vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Swift Maids stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Swift Maids (this page) | ⭐ 4.3 | 124 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does Swift Maids charge?›
Placement fees at maid agencies in Singapore typically run S$1,500–3,500 for a new hire and S$500–1,500 for a transfer helper. Confirm with Swift Maids exactly what is included — mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, medical examination, and Work Permit application are sometimes bundled and sometimes billed on top. Ongoing costs are separate from the placement fee. The helper's monthly salary ranges from S$550 to S$800 depending on nationality and experience, and the MOM levy is S$300 per month (standard) or S$60 per month concessionary if your household has a child under 16, an elderly member aged 67 or above, or a person with disability. See the full maid agency cost guide for Singapore →
Is Swift Maids MOM-licensed?›
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is verifiable by name or licence number on MOM's online EA directory. No EA Licence is currently listed on Swift Maids' KakiList profile, so you should request the licence number directly from the agency and verify it on the MOM portal before paying any deposit. EA Grading runs from A+ to C; A+ and A agencies have stronger compliance and complaint-handling records. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency folds, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
What replacement guarantee does Swift Maids offer?›
The standard industry replacement window is typically six months from the helper's arrival date, with one or two replacements included within that period. Confirm with Swift Maids how many replacements are covered, what circumstances void the guarantee (for example, documented mismatch versus change of mind), and the cost of additional replacements beyond the included allowance. Also clarify the early-termination process if the placement breaks down outside the guarantee window. The household bears the cost of the repatriation flight, unused MOM levy refund processing, and Work Permit cancellation paperwork in that scenario — understanding this upfront avoids surprises later.