Tanya Employment Agency ✓ ACRA Verified

Placement fees for a new-hire helper typically run S$1,500–3,500 through Singapore maid agencies; transfer helpers, who are already in Singapore, usually attract a lower fee of S$500–1,500. On top of the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm what is bundled into the quoted placement fee — mandatory FDW insurance (approximately S$300–600 per year), the Settling-In Programme, pre-deployment medical examination, and Work Permit application are sometimes included and sometimes billed separately. Get a written itemisation before paying any deposit. See the full maid agency cost guide for Singapore →

Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. No MOM EA Licence has been confirmed in the current listing data for Tanya Employment Agency — prospective clients should request the licence number directly and cross-check it on the MOM directory before paying any deposit. The EA Grading system (A+ to C) also provides a useful signal: A+ and A grades indicate stronger compliance records and complaint-handling processes. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency closes, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.

The standard replacement window at most Singapore maid agencies is six months from the helper's arrival date, though this varies by agency. Confirm how many replacements are included within the guarantee period, what circumstances void the guarantee (documented skill or personality mismatch versus buyer's remorse are typically treated differently), and whether any top-up fee applies for a second or third replacement. Also clarify the early-termination process if the placement breaks down outside the guarantee window. The household is generally responsible for the repatriation flight, refund of any unused MOM levy already paid, and Work Permit cancellation paperwork — these costs can add up to S$1,000 or more and are worth understanding upfront. Ask Tanya Employment Agency to provide the replacement and early-termination terms in writing as part of the agency contract before you sign.