The Mind Matters ✓ ACRA Verified
About The Mind Matters
About The Mind Matters
The Mind Matters is a counselling practice based at 20 Anson Road (formerly at Raffles Place), offering services islandwide across Singapore. It holds KakiList verification, confirming that operating details and contact channels have been checked by a real person. Across 26 Google reviews it carries a 4.9/5 rating — a promising signal, though the sample size is modest and should be treated as directional. No pricing has been published, so prospective clients will need to enquire directly.
Engaging with a counselling practice typically begins with an initial consultation, during which the practitioner assesses your presenting concerns, goals, and any relevant history before agreeing on a therapeutic approach. For counselling specifically, it is worth clarifying whether sessions are offered one-to-one or in other formats, what the session frequency and duration look like, whether the practice operates on a fixed package or open-ended basis, and what the cancellation and rescheduling policy is. For complex or clinical conditions, some insurance providers require a GP referral to support claims, so it is worth checking your policy before booking.
To take the next step, reach out to The Mind Matters via WhatsApp, phone, or the online enquiry form to ask about session availability, fees, and the practitioner's area of focus before scheduling your first appointment.
Services Offered
Is The Mind Matters legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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4.9/5 from 26 Google reviewsModerate sample size — directional but not conclusive.
Confirm the practitioner's licence number on the relevant board's public register before treatment.
Google Reviews ⭐ 4.9 (26 reviews)
Krugar Nirgo
★★★★★
I am grateful for the support provided by Joey. Her empathetic guidance and expert therapeutic approach played a pivotal role in my mental health journey. With genuine compassion, Joey created a safe space for self-discovery, fostering resilience and empowering me to navigate life's challenges. I wholeheartedly recommend Joey to anyone seeking compassionate, effective, and transformative mental health care.
Sarah C.
★★★★★
Joey has been an invaluable guide on my journey. She possesses an ability to present alternative perspectives in a way that's both insightful and empathetic. One of the things I appreciate most about Joey is her patience to listen to my unpleasant experience and help me to see it in another light that doesn’t make me feel so affected. Her relatable stories have helped me to reflect on my own experiences and gain fresh insights. After each conversation, I feel lighter and more hopeful. I've also noticed an improvement in my ability to better manage triggers at my own pace with more self awareness. I am truly grateful for Joey's support and guidance.
Jiaxin
★★★★★
I never thought I would find closure in therapy but then I met Joey. Before my first session with Joey, my anxiety and depression had relapsed after many months. Seeking help again felt overwhelming due to traumatic experiences with psychologists and psychiatrist. Each of those sessions escalated my anxiety and fear, to the point that I could not go for a session without breaking down or having a panic attack. This made me hesitant to seek help again. However, Joey made me feel comfortable. Joey is unlike the other psychologists who I have spoken to before. She did not treat me like a patient — she treated me like a regular person. Joey creates a safe space and I always feel comfortable opening up about my problems to her as she makes me feel seen and heard. She truly understands my feelings and thoughts. In the past 2.5 months, I have improved significantly thanks to Joey. She was able to uncover the root causes of my issues, allowing me to improve my self understanding. She gave me the motivation to face fears and trauma that I would have never imagined I would overcome. I am so grateful for her support and guidance. I truly believe in the importance of reaching out when we are facing problems or stumbling blocks. I know through experience how hard it can be and Joey has made my mental health journey easier for me. I hope she will for you as well!
Clarissa Lim
★★★★★
I will always be grateful for the friend who introduced me to Joey. It’s natural to feel anxious on your first therapy session, but Joey made it seem like you’ve known her for a long time. She has her ways of making you feel comfortable and clear what you’re there for. She is authentic and shares her personal experiences - proves that she’s human. She goes out of her way to manage her schedule to fit into mine just so I could get out of dark times. I’ll always be grateful for the time when all was lost and she said, “let me be your person for now.” thank you Joey.
Nhi Nguyen
★★★★★
The past few years have been the toughest for me. I went to 2 other therapist to seek help, for them to diagnose me but not much was changed. I paused for awhile and found Joey, who’s been accompanying me in my journey for the last 7 months. She didn’t change me completely but she guided me to understand myself, the situation, the people better instead of just giving solutions - that sometimes don’t work when you experience some really deep cut within you. I started to feel so relieved, lighter, after the 3rd or 4th session. Thanks to Joey, I gradually have more awareness of many important part of myself that essentially resulted in small changes in my life. Really appreciate her support and the progress we have made!
The Mind Matters vs other providers in Singapore
Side-by-side with the next three highest-rated counselling providers on KakiList, so you can see how The Mind Matters stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| The Mind Matters (this page) | ⭐ 4.9 | 26 | — | ✓ |
| Mind Mojo Hypnotherapy | ⭐ 5.0 | 117 | — | ✓ |
| MindEase | ⭐ 5.0 | 117 | — | ✓ |
| Bloom Child Psychology | ⭐ 5.0 | 91 | — | ✓ |
Frequently Asked Questions
How much does The Mind Matters charge per session?›
The Mind Matters has not published its session fees publicly, so you will need to contact the practice directly for current pricing. As a general reference, individual counselling sessions in Singapore typically run S$80–200 per hour depending on the practitioner's qualifications, years of experience, and whether the setting is a solo practice or a larger clinic. Many practices also offer package rates for clients committing to multiple sessions, which can reduce the per-session cost modestly. Confirm upfront whether the quoted rate covers the full session duration, whether an initial intake or assessment session is priced differently, and what the no-show and late-cancellation policy is. If you intend to claim through insurance or a company Employee Assistance Programme, clarify whether the practice issues receipts in the format your insurer requires. See the full counselling cost guide for Singapore →
Do I need a referral or assessment first?›
For most counselling practices in Singapore, a GP referral is not required to book a first session — you can approach the practice directly. That said, an initial intake conversation or intake form is standard, allowing the counsellor to understand your presenting concerns, relevant background, and goals before the first full session begins. Some practitioners conduct a brief paid or complimentary assessment session before agreeing on a therapeutic plan. A GP referral becomes relevant primarily for insurance-reimbursement purposes: some integrated shield plans and company EAP schemes require a referral letter to process a counselling claim. If your policy covers mental health outpatient services, check the insurer's requirements before your first session to avoid a gap in reimbursement. For complex or clinical presentations — such as diagnosed anxiety disorders, depression, or trauma — a referral from a psychiatrist or clinical psychologist may also help the counsellor contextualise the care plan.
Is the practitioner at The Mind Matters licensed?›
Counselling in Singapore is not yet a legally protected title under a single statutory board — unlike physiotherapy (AHPC) or TCM (TCMPB) — which means the credential check falls on you as the client. The key voluntary trust signals to look for are membership of the Singapore Association for Counselling (SAC), which requires a recognised counselling degree and supervised practice hours, and for clinical or psychological work, registration with the Singapore Psychological Society (SPS) or the Register of Psychologists. The Mind Matters has not listed any regulatory licences on this directory profile, so it is advisable to ask the practice directly about the lead practitioner's qualifications, professional memberships, and years of supervised experience before booking. Confirm whether the counsellor holds professional indemnity insurance, which is standard for ethical practice and protects clients in the event of a complaint. Confirm the practitioner's licence number on the relevant board's public register before treatment.