Thong Chai Medical Institution ✓ ACRA Verified
About Thong Chai Medical Institution
About Thong Chai Medical Institution
Thong Chai Medical Institution is a TCM wellness provider based at 50 Chin Swee Road, Singapore 169874, serving patients islandwide. It is verified by KakiList and holds a 4.6/5 rating across 88 Google reviews, which represents a moderate sample size. Pricing is indicated at a mid-range level ($$), though specific session fees were not available at time of listing.
Patients typically begin with a first consultation where the TCM practitioner conducts a tongue and pulse assessment, takes a case history, and discusses presenting complaints — whether pain management, digestive issues, fatigue, women's health, or chronic conditions. From there, a treatment plan is proposed, which may include acupuncture, herbal prescription, tui na, or cupping. It is worth clarifying upfront whether follow-up sessions are recommended as a recurring package or on a per-visit basis, and confirming the cancellation policy before booking.
To get started, contact Thong Chai Medical Institution directly by phone or through the enquiry form on their listing to confirm current consultation availability and any documentation you should bring to your first visit.
Services Offered
Is Thong Chai Medical Institution legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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4.6/5 from 88 Google reviewsModerate sample size.
Confirm the practitioner's licence number on the relevant board's public register before treatment.
Google Reviews ⭐ 4.6 (88 reviews)
EQ Xavier
★★★★★
A clean and comfortable building, the drop off point is brilliant, the patient can be alight easily. This place has many Chinese doctors trained in traditional Chinese medical skills. They are professional and are experts in their own field. This place is run via charity and donations are needed to let this place run. They help the poor and needy, and it's a good opportunity to return to the community. There is also a library for you to gain some insight on the history of medical science.
亦泓
★★★☆☆
I was expecting worst as it is a charity run medical clinic, but it was quite pleasant for customer service. The lovely ladies behind the counter would listen intently to what you are here for and if you are new would propose who should you see, when should you come etc. They also clear the registration pretty fast. Imagine i am 64 person behind it got cleared in 20mins, not bad for a charity organisation Here is why i gave 3 stars. You need to do your due diligence online reading reviews, who you should be seeing. The 1st guy i seen was extremely rude and obnoxious and not very attentive to what you say making you repeat multiple times i was in a room with plenty of acupuncuture patients and while sharing experiences we all confirm that same guy being rude, obnoxious and unprofessional, despite being probono. All we ask is some basic respect on leveling as a human being thanks. Mr. How Sek Kwong is especially professional, never fails to answer your queries patiently and pretty good with acupuncture as per photo. Some reviews are saying he is very good with medicine and general consultation too. They dont allow collection of medicine and general consultation together with acupuncture now so this means you may see a different physician for your illness in dispensing the meds. I really am not quite sure how this would be more time saving or efficient. Its a new thing, and this means an additional physician must do the work seeing you, while your acupuncturist still did the same things reading your pulse. Maybe a penny for some thoughts on this?
Yiling Lai
★★★★★
Donate as you please. There is acupuncture & good medicine. Well done! Nowadays, it is difficult to see such a Buddhist-minded Chinese medicine clinic Unlimited recommendations👍Let the kindness spread forever.. 谢谢你们
Germany Go
★★★☆☆
I attended an acupuncture session on Thursday night and was taken aback when the attending male physician mentioned out loud a few times in the treating room that the patient is having multiple medical condition. Medical care is private and confidential and professionalism must be observed at all times especially when the room was filled with so many other patients. Patients know their own medical conditions and it is definitely unwise to make public announcement of that to other patients to stigmatise them. Hope physicians restrict the use of patients’ medical record to treatment only. Please attend to this issue to ensure patients won’t feel threatened and shocked by this kind of practice. ——————————————————————— Appreciate your timely reply, however, the first part of your response regarding holistic assessment and open consultation are not what my feedback was about. The open setting is also not an issue. I sincerely hope you have spoken to the Thursday’s male physician to refrain from stigmatising patients who have a number of ailments by making open announcement to all unrelated patients. According to the physician schedule, there were only 2 male physicians on that Thursday. Many thanks to your reply and your effort to look into this matter.
Judy Tan
★★★★★
The doctors and staff are very professional and it's completely free, to help the needy. And donations are welcome to support the organization.
Thong Chai Medical Institution vs other providers in Singapore
Side-by-side with the next three highest-rated tcm providers on KakiList, so you can see how Thong Chai Medical Institution stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Thong Chai Medical Institution (this page) | ⭐ 4.6 | 88 | — | ✓ |
| Ri An TCM Clinic | ⭐ 5.0 | 333 | — | ✓ |
| HSI Chinese Medicine | ⭐ 5.0 | 237 | — | ✓ |
| Han TCM Medical | ⭐ 5.0 | 198 | — | ✓ |
Frequently Asked Questions
How much does Thong Chai Medical Institution charge per session?›
Thong Chai Medical Institution is priced at a mid-range level ($$), but specific per-session fees were not published at time of listing. In Singapore, TCM consultations typically run S$20–60 per visit at charitable and subsidised institutions, with acupuncture sessions ranging from S$30–80 and herbal prescriptions billed separately at S$20–60 depending on the formula and quantity. Confirm the consultation fee, herbal prescription cost, and any package pricing directly with the clinic before your first visit. Ask whether GST applies and whether multi-session packages offer a discount over single-session rates. See the full TCM cost guide for Singapore →
Do I need a referral or assessment first?›
No referral is required to book a first consultation at Thong Chai Medical Institution. On your first visit, the practitioner will conduct a standard TCM intake assessment — pulse-taking, tongue diagnosis, and a case history covering your presenting complaint, lifestyle, and relevant medical background. If you are managing a complex or chronic condition (for example, post-stroke rehabilitation, cancer-related symptoms, or a condition for which you are already on Western medication), it is worth informing the clinic in advance so they can assign an appropriately experienced practitioner. A GP referral letter is not mandatory but can be helpful if you intend to submit the cost to an insurer under an integrated shield plan. Contraindications such as bleeding disorders, active infections, or pregnancy should be declared before any acupuncture treatment is administered.
Is the practitioner licensed?›
In Singapore, TCM practitioners must be registered with the Traditional Chinese Medicine Practitioners Board (TCMPB) under the Ministry of Health. Registration covers acupuncturists and TCM physicians practising acupuncture and dispensing Chinese proprietary medicines. You can verify any individual practitioner's registration on the TCMPB public register at moh.gov.sg before booking. No specific regulatory licences were listed for Thong Chai Medical Institution at time of publication. Confirm the registration details of the practitioner who will be treating you directly with the clinic. Confirm the practitioner's licence number on the relevant board's public register before treatment.