Top Faith Pte Ltd ✓ ACRA Verified
About Top Faith Pte Ltd
About Top Faith Pte Ltd
Top Faith Pte Ltd is a maid agency operating islandwide from its office at 27 Bendemeer Road, offering placement services for foreign domestic workers (FDWs) in Singapore. The business is KakiList-verified and ACRA-registered. It holds a 4.6/5 rating across 45 Google reviews, a moderate sample that provides reasonable directional confidence. Pricing is displayed at the mid-range tier ($$), though specific placement fee figures are not published and should be confirmed directly.
When engaging a maid agency in Singapore, the first step is to confirm the agency's MOM Employment Agency (EA) Licence number — verifiable on MOM's online EA directory — along with its EA Grading (A+ to C). You will then discuss source-country options (typically Indonesia, the Philippines, Myanmar, or Sri Lanka), the helper's experience, and whether you are placing a new hire or a transfer helper, as fees differ between the two. Key ongoing costs to budget for include the helper's monthly salary (S$550–800 depending on nationality and experience), the monthly MOM levy (S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability), mandatory FDW insurance, and the Settling-In Programme. Clarify what is bundled into the placement fee versus billed separately, and confirm the replacement guarantee window and early-termination terms before signing.
To get started, contact Top Faith Pte Ltd by phone or via the enquiry form to discuss your household's requirements and request a full cost breakdown in writing.
Services Offered
Is Top Faith Pte Ltd legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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ACRA registeredCross-checked against Singapore's official ACRA business registry.
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4.6/5 from 45 Google reviewsModerate sample size.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 4.6 (45 reviews)
MandySM Poon
★★★★★
I am so glad that I have approached Top Faith Agency for Live In Caregivers services. Joshua was extremely helpful in supporting my specific requirements & request for a suitable live-in MALE Caregiver for my husband to help & support him in his recovery process. He demonstrated strong knowledge and professionalism by clearly explaining the process, addressing all my questions, and providing relevant caregiver biodata promptly for my pre-selection before arranging face-to-face interviews. Given our case quite complicated, however the entire process was completed within a short timeframe, and his responsiveness was excellent. He was also jovial and friendly, which made the engagement pleasant and reassuring during an otherwise stressful period. Thank You 🙏🏻
Min-Wei Lee
★★★★★
My family and I worked with Joshua to hire a live-in caregiver on short notice for my dad who suffers from Alzheimer’s. Joshua was helpful and highly responsive throughout the entire process, and even went above and beyond to assist with fetching our ex-helper to the airport. What is usually a very stressful process was made much smoother with his kind assistance!
Calvin Chua
★★★★★
Joshua not only provided us with great Professional services , he is understanding and able to provide quick suggestions to all our enquiries. Seamless process handling and communication. The caregiver recommended are professional and quick to adapt and learn. A happy return customer. Thank you
Isaac Sia
★★★★★
Excellent service by Felicia throughout the last 9 months. We had a placement that was not successful and the support that Felicia provided us and also the helper was truly appreciated. I would recommend everyone to with with Felicia for their helper recruitment.
Alvin Tang
★★★★★
I came across Top Faith Agency while searching for a helper. Felicia assisted me throughout the process — she was patient, attentive, and took the time to answer all my questions and concerns, even offering valuable advice. I’m grateful to have found a hardworking and hygienic Myanmar helper through them. She approaches her duties with dedication and a positive attitude, which I truly admire. I highly recommend this agency.
Top Faith Pte Ltd vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Top Faith Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Top Faith Pte Ltd (this page) | ⭐ 4.6 | 45 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does Top Faith Pte Ltd charge?›
Placement fees at maid agencies in Singapore typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper (one already in Singapore on a valid Work Permit). Top Faith Pte Ltd displays mid-range ($$) pricing, but specific figures are not published — contact the agency directly for a written quote. Beyond the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience), the monthly MOM levy (S$300 standard, or S$60 concessionary for eligible households), mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, medical examination, and Work Permit application. Confirm clearly which of these are bundled and which are billed on top. See the full Maid Agencies cost guide for Singapore →
Is Top Faith Pte Ltd MOM-licensed?›
Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. Top Faith Pte Ltd's EA Licence details are not listed in the current KakiList data — verify this directly on the MOM EA directory before paying any deposit. EA Grading runs from A+ to C; agencies rated A+ or A have stronger compliance records and better complaint-handling histories. Engaging an unlicensed agent is illegal, leaves you with no recourse if problems arise, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
What replacement guarantee does Top Faith Pte Ltd offer?›
The standard replacement window at most Singapore maid agencies is six months from the helper's arrival date. Within this period, the agency should arrange a replacement if there is a documented mismatch — though the terms vary, so confirm how many replacements are included and what circumstances void the guarantee (for example, buyer's remorse versus a documented performance or compatibility issue). Also clarify the early-termination process. If the placement breaks down outside the guarantee window, the household typically bears the cost of the repatriation flight, Work Permit cancellation paperwork, and any unused MOM levy refund. Getting the replacement and early-termination terms in writing before signing protects you if the arrangement does not work out. Contact Top Faith Pte Ltd directly to confirm the specific guarantee period, replacement conditions, and any associated costs.