About Total Maid Agency
Total Maid Agency is a domestic helper placement service located at 189 Selegie Road, Singapore, operating islandwide. The listing has been verified by KakiList and is ACRA-registered, though no MOM Employment Agency (EA) Licence has been recorded on this listing. Prospective clients should verify the agency's EA Licence number directly on MOM's online EA directory before proceeding, as holding a valid EA Licence is a legal requirement for all maid agencies in Singapore. No Google reviews are currently available, so independent sentiment data cannot be provided at this stage.
When engaging a maid agency, the typical process begins with discussing your household profile — the number of family members, presence of young children or elderly residents, and specific duties required. The agency will then present suitable candidates, either new hires from source countries such as Indonesia, the Philippines, Myanmar, or Sri Lanka, or transfer helpers already in Singapore. Key cost items to clarify upfront include the placement fee, the helper's monthly salary (typically S$550–800 depending on nationality and experience), and the monthly MOM levy (S$300 standard, or the concessionary rate of S$60 if your household qualifies). Confirm what is bundled into the agency fee — such as the mandatory FDW insurance, Settling-In Programme, medical examination, and Work Permit application — versus what is billed separately. Ask about the replacement guarantee window and the process for early termination.
Contact Total Maid Agency directly by phone to discuss your household requirements, request candidate profiles, and confirm the agency's MOM EA Licence number before paying any deposit.
Listing data is incomplete — contact Total Maid Agency directly to confirm details.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Total Maid Agency stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Total Maid Agency (this page) | — | — | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees at maid agencies in Singapore typically run S$1,500–3,500 for a new hire from overseas and S$500–1,500 for a transfer helper already in Singapore. On top of the placement fee, you will pay the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 at the concessionary rate if your household has a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm whether the agency's fee bundles mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, the pre-employment medical examination, and Work Permit application costs — or whether these are billed separately. Total Maid Agency uses a package pricing model, so request a full written breakdown before signing anything. See the full maid agency cost guide for Singapore →
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence — this is a legal requirement, and the licence is verifiable by name or number on MOM's online EA directory. The licence number should appear on the agency's website, contracts, and invoices. No EA Licence has been recorded on this KakiList listing for Total Maid Agency, so you should ask for the licence number and cross-check it on the MOM directory before paying any deposit. EA Grading runs from A+ to C; agencies rated A+ or A generally have stronger compliance records and better complaint-handling processes. Engaging an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency folds, and can void your FDW insurance. Total Maid Agency is KakiList-verified and ACRA-registered, but EA Licence confirmation remains your responsibility before proceeding.
A standard replacement guarantee at Singapore maid agencies typically covers a 6-month window from the helper's arrival, within which the agency will find a replacement if the placement does not work out. Confirm how many replacements are included, what circumstances void the guarantee (for example, documented mismatch versus a change of preference), and whether there is a top-up fee for additional replacements beyond the first. Also clarify the early-termination process — if the placement breaks down outside the guarantee window, the household bears the costs of the helper's repatriation flight, any unused MOM levy refund, and Work Permit cancellation paperwork. Understanding these terms before signing the agency contract will help you avoid unexpected expenses later. Contact Total Maid Agency directly to obtain their current replacement and refund policy in writing. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
If Total Maid Agency isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.