U Maid Employment Pte Ltd ✓ ACRA Verified
About U Maid Employment Pte Ltd
About U Maid Employment Pte Ltd
U Maid Employment Pte Ltd is a maid agency based in Hougang, serving households islandwide across Singapore. The listing is KakiList-verified, meaning operating details and contact channels have been confirmed by a real person. It holds a 4.8-star rating across 62 Google reviews, a moderate sample that provides reasonable confidence in service quality. No ACRA registration or MOM Employment Agency (EA) Licence has been confirmed in the data available, which is a significant gap for an agency in this category — MOM EA licensing is a legal requirement for any business placing foreign domestic workers.
When engaging a maid agency, the key steps are to verify the agency's MOM EA Licence number on MOM's online EA directory before paying any deposit, and to confirm the EA Grading (A+ to C). Enquire about placement fees for a new-hire helper versus a more affordable transfer helper, the helper's monthly salary (typically S$550–800 depending on nationality and experience), and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household has a child under 16, an elderly member aged 67 or above, or a person with disability). Clarify what is bundled — mandatory FDW insurance, Settling-In Programme, medical examination, and Work Permit application — versus what is billed separately. Source-country options (Indonesia, Philippines, Myanmar, Sri Lanka) affect salary expectations and cultural fit. Confirm the replacement guarantee window and what circumstances void it.
To take the next step, contact U Maid Employment Pte Ltd via WhatsApp, phone, or the enquiry form, and ask for their MOM EA Licence number before proceeding.
Services Offered
Is U Maid Employment Pte Ltd legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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⭐
4.8/5 from 62 Google reviewsModerate sample size — reasonable directional signal.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 4.8 (62 reviews)
O'riz Secada
★★★★★
We would like to express our heartfelt thanks to U Maid Employment Agency for helping us secure a maid so swiftly. Wendy, you have never failed to assist me in finding a wonderful helper, even at the very last minute. You truly went the extra mile to arrange everything quickly, especially as I urgently needed support to care for my elderly mum. Despite it being after working hours, you were still willing to extend your support and assist with the interview process. Your dedication, responsiveness, and genuine care mean a lot to us. Mum and I would like to extend our deepest appreciation and sincere thanks to U Maid Employment Agency for your outstanding service and commitment. We are truly grateful. 🙏✨
yichyi Lim
★★★★★
I would like to sincerely thank U Maid for their professionalism and genuine effort in helping me find a very suitable helper for my family. From the start, they really took the time to understand my needs and were patient and responsive throughout the whole process. What I truly appreciate is that they are always reachable and willing to help, even for urgent matters. Unlike some bigger agencies where calls go unanswered when the agent is on leave or off day, U Maid made sure there was always someone to support and follow up. This gave me a lot of reassurance, especially when urgent issues needed immediate attention. They didn’t just process paperwork — they genuinely tried their best to support us and ensure a good match. I am very grateful for their dedication and service, and I’m glad I chose a smaller agency that truly cares rather than just focusing on volume. Thank you, U Maid. I would confidently recommend your agency to anyone looking for a reliable and responsible maid agency.
Regina Loh
★★★★★
I have been engaging the services of U Maids since 2020, getting helpers for both my own parents as well as my mother-in-law. I have not turned to other maid agencies since then. My appreciation to Wendy for providing a reliable and trustworthy Indonesian helper for my Mother-in-law. She looked after my MIL like her own mother and she is well-loved not only by my MIL but the whole family as well. Through these years, Wendy has gotten to understand the needs of both sets of family, remembering their names, their background, language capability as well as extended families. I have since trusted her recommendations to find an appropriate helper fit for the family. Wendy is always reachable and prompt in responding to calls and texts. Having known her for so many years, she is sincere and professional. I confidently recommended her to several friends who has also engaged her services. U Maid deserves a 5 star rating from me!
Nancy Lim
★★★★★
Add on reviews on 30 Nov 2025 I would like to send you my great appreciation to U Maid Agency Ms Wendy for providing a very good and obedient Myanmar helper Yadanar Soe to me. She is very responsible and hardworking. She followed up every every routine I assigned to her in details. Yadanar Soe even knows how to bring me to places which I don't know how to go because she searched from Google. She took very good care of me very well. Thank you Soe. I loved her and her and hope she will continue to work for me again after her contract ends. Once again U Maid Agency is excellent and responsible. I will strongly recommend to friends. I hired this helper from U Maid Agency and she is 100 times better than my previous helper. Thank you U Maid Agency for the excellent service. I will definitely recommend this agency to friends in need. Once again U Maid Agency Bravo 👏.
Stephanie Gwee
★★★★★
Ms. Wendy was very helpful & efficient in getting my Indonesian maid’s paperwork sorted out. Her service is exemplary. I have engaged a few maid agencies over the past few decades for my previous maids, and Ms. Wendy of U Maid Employment provided the best service I have encountered. My sincere thanks to her! I highly recommend her and her maid agency😊
U Maid Employment Pte Ltd vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how U Maid Employment Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| U Maid Employment Pte Ltd (this page) | ⭐ 4.8 | 62 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does U Maid Employment Pte Ltd charge?›
Placement fees for a new-hire helper typically run S$1,500–3,500 through Singapore maid agencies; transfer helpers (already in Singapore on a current Work Permit) usually cost less, in the range of S$500–1,500. On top of the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy — S$300 at the standard rate, or S$60 at the concessionary rate if your household has a child under 16, an elderly member aged 67 or above, or a person with disability. Confirm exactly what U Maid Employment Pte Ltd bundles into the placement fee — mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, the pre-employment medical examination, and Work Permit application fees — versus what is charged on top. Get the full cost breakdown in writing before signing anything. See the full maid agency cost guide for Singapore →
Is U Maid Employment Pte Ltd MOM-licensed?›
No MOM Employment Agency (EA) Licence has been confirmed in the data currently available for U Maid Employment Pte Ltd. Every legitimate maid agency in Singapore is legally required to hold an MOM EA Licence, which is publicly verifiable by name or licence number on MOM's online EA directory. The licence number should appear on the agency's website, contracts, and invoices. EA Grading runs from A+ to C; an A+ or A grade signals stronger compliance and complaint-handling history. Engaging an unlicensed agent is illegal, leaves you with no recourse if a helper absconds or the agency closes, and can void your FDW insurance. Before paying any deposit, search MOM's EA directory directly and confirm the licence is current and in the agency's registered name. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
What replacement guarantee does U Maid Employment Pte Ltd offer?›
A standard replacement window at most Singapore maid agencies runs six months from the helper's arrival date, typically covering a defined number of free replacements within that period. Confirm how many replacements are included, what circumstances void the guarantee (for instance, termination without documented cause versus a genuine mismatch in skills or compatibility), and what the cost of additional replacements beyond the guarantee would be. Also clarify the early-termination process. If the placement breaks down outside the guarantee window, repatriation flight costs, refund of unused MOM levy, and Work Permit cancellation paperwork are generally the household's responsibility — so understanding this exposure before you sign matters. Ask U Maid Employment Pte Ltd to set out the replacement and early-termination terms in writing as part of the agency contract.