About Unity Employment Services
Unity Employment Services is a domestic help agency offering maid placement services islandwide from its office at 1 Coleman St, Singapore 179803. The listing is KakiList-verified, meaning operating details and contact channels have been confirmed by a real person. However, no ACRA registration has been recorded, no MOM Employment Agency (EA) Licence appears in the provider's details, and the Google rating stands at 2.6 out of 5 across only 5 reviews — too small a sample to draw meaningful conclusions. Pricing is indicated at a mid-range level but no specific placement fee figures have been published.
Families considering a foreign domestic worker placement would typically begin by confirming the agency's MOM EA Licence number on the MOM online EA directory before making any approach. Once licence status is confirmed, the process covers discussing whether you need a new-hire helper or a transfer helper (each carries different placement fees), the helper's source country (Indonesia, Philippines, Myanmar, or Sri Lanka), monthly salary expectations of S$550–800 depending on nationality and experience, and the monthly MOM levy of S$300 (or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability). A reputable agency will also clarify what is bundled into the placement fee — mandatory FDW insurance, medical examination, Work Permit application, and the Settling-In Programme — and what is billed separately.
To take the next step, contact Unity Employment Services by phone or via the enquiry form to request their MOM EA Licence number, verify it independently on the MOM online EA directory, and ask for the full cost breakdown and replacement guarantee terms in writing before paying any deposit. Listing data is incomplete — contact Unity Employment Services directly to confirm details.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Total lack of professionalism. No follow up even after I reported problems with my maid and I did not receive any follow up call. And after being continuously frustrated with a maid Landy Visaya with her work, I brought her to a hearing specialist and the specialist evaluated that her hearing was that of a 60-70+ year old, past retirement age. Due also to her hearing disability, she is disoriented easily, cannot focus, poor memory; On top of that this maid habitually lied and used emotions to manipulate my sisters into believing that I had ill treated her.
Very bad service by the owner Andrew. Had a Bad toxic helper, returned the helper and they gossip about my family situation with new helper. No ethics. I changed agent and finally found a good helper. Not recommended.
Andrew has been helpful with our helpers over the years. A big thank you!
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Unity Employment Services stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Unity Employment Services (this page) | ⭐ 2.6 | 5 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees for a new-hire foreign domestic worker typically run S$1,500–3,500 at licensed agencies in Singapore; a transfer helper (already in Singapore on an existing Work Permit) usually costs S$500–1,500. On top of the placement fee, you will pay the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household has a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm what is bundled into the placement fee — mandatory FDW insurance (~S$300–600 per year), the Settling-In Programme, the pre-deployment medical examination, and Work Permit application paperwork — versus what is billed as a separate disbursement. Unity Employment Services has not published specific fee figures publicly, so request a written cost breakdown before committing. See the full maid agency cost guide for Singapore →
Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence, which is verifiable by name or licence number on MOM's free online EA directory. The licence number should appear on the agency's website, contracts, and invoices. Unity Employment Services does not list a MOM EA Licence in its current KakiList profile, which is a material gap for a maid placement business. EA Grading runs from A+ to C; A+ and A agencies have stronger compliance and complaint-handling records. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency closes, and can void your FDW insurance. Verify Unity Employment Services' licence status directly on the MOM EA directory before paying any deposit — do not proceed if no valid licence number can be produced.
A standard replacement guarantee at licensed agencies covers a window of roughly six months from the helper's arrival date. Within that period, if the placement is not working out due to documented mismatch — not simply buyer's remorse — the agency should provide a replacement at no or reduced additional cost. Confirm how many replacements are included and what circumstances void the guarantee. Also ask about the early-termination process if a placement breaks down outside the guarantee window. The household bears the cost of the repatriation flight, unused levy refund processing, and Work Permit cancellation paperwork — these can run several hundred dollars and should be understood upfront. Unity Employment Services has not published its replacement policy publicly. Request the full terms in writing, including the refund and early-termination clauses, before signing any agency contract.
If Unity Employment Services isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.