We Are Caring Pte Ltd ✓ ACRA Verified
About We Are Caring Pte Ltd
About We Are Caring Pte Ltd
We Are Caring Pte Ltd is a maid agency based at 61 Killiney Road, operating islandwide across Singapore. The listing is KakiList-verified and ACRA-registered. It holds a 4.7/5 rating across 512 Google reviews, a robust sample that provides a reliable signal of client satisfaction. Pricing is indicated at the mid-range band ($$); specific placement fees were not provided and should be confirmed directly with the agency.
When engaging a maid agency, the first step is to confirm that the agency holds a valid MOM Employment Agency (EA) Licence — verifiable on MOM's online EA directory by name or licence number. From there, discuss whether you need a new-hire helper or a transfer helper, as placement fees and lead times differ considerably between the two. A new hire typically involves sourcing from Indonesia, the Philippines, Myanmar, or Sri Lanka, each with differing salary expectations (generally S$550–800 per month depending on nationality and experience). You will also need to factor in the monthly MOM levy — S$300 at the standard rate, or S$60 at the concessionary rate if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability. Confirm what is bundled into the agency's package fee: mandatory FDW insurance, the Settling-In Programme, pre-placement medical examination, and Work Permit application are standard inclusions at reputable agencies, though some bill these separately.
Contact We Are Caring Pte Ltd by phone or through their enquiry form to discuss your household's requirements, confirm the current placement fee schedule, and request their EA Licence number for verification on the MOM directory before paying any deposit.
Services Offered
Is We Are Caring Pte Ltd legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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ACRA registeredCross-checked against Singapore's official ACRA business registry.
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4.7/5 from 512 Google reviewsRobust sample — a reliable signal of client experience.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 4.7 (512 reviews)
WJ Choong
★★★★★
I've used other agencies before and the experience with We Are Caring is the best so far. From start to finish, it was a seamless experience. Everything was transparent, straight forward, and fuss-free. Responses were so quick, even during non-working days/hours, and I really felt supported through the entire process. Even after my helper arrived (with no unexpected delays), We Are Caring continued to check in with us. They really take care of all the nitty gritty, and you get a peace of mind. It was really a stress-free experience and I highly recommend! Special thanks to Brian who was excellent and clear in his communications, making sure all my (many) questions were answered. Thank you!
Amelia Cai
★★★★★
We are very grateful for Brian and We Are Caring. They speeded up our hiring process and got our helper from Philippines faster than any other agencies in Singapore. They also care about the helper very much. Our helper appreciates their service. Thank you very much for your hard work. We are definitely your loyal customers.
Raymond D
★★★★★
I've had a great experience with WeAreCaring hiring my helper. Quality of helpers might vary but I appreciate the ease of contacting them and arranging interviews without a middle person. Of course that adds some level of responsibility on my end but I prefer that flexibility and control. When it came time for the paper work, it was all handled promptly with most processes digital and I had no issues. Price wise they are competitive and happy to support a more ethical business.
X Koh
★★★★★
Many thanks to Sam at We Are Caring for matching a caregiver with our parents with multiple medical conditions through the new Indonesian caregivers recruitment pilot. Though it's just a few days in, she has a great rapport with them, is hardworking, and is a fast and proactive learner. For employers: take a look at MOM's EA directory and filter by retention rate, transfer rate, placement volume, and agency experience. The choice is obvious and I think that says it all :)
Pei Yiing Lim
★★★★★
This is my first time employing a live-in helper, and the We Are Caring team has been a pleasure to work with. I had to work with multiple personnel (Edmund, Mallory, Kok Hao, and Sam) due to the complexity of my situation, but everyone was consistently professional and responsive. What I liked about the hiring process through We Are Caring: 1. Very transparent and easy to understand fee structure 2. Large database of helpers’ biodatas - as someone who prefers a more hands-on approach to selecting suitable candidates, this was a plus. Browsing through a large volume of biodatas actually helped me fine-tune my expectations and requirements as an employer. Also particularly liked the self-introduction videos of candidates, as it does give an extra dimension to evaluate candidates before shortlisting for interview. 3. Yes, you do need to pay an additional fee to reach out and interview candidates, but I managed to interview multiple candidates and finalise my choice within 10 days, so I felt it was a reasonable fee to pay. 4. Once I confirmed my decision to go ahead with hiring, the rest of the process was a breeze. The standard process was clear, and signing of documents was all done digitally (no travelling or in-person appointments required). If I needed any clarity, the team was there to respond promptly to my queries. 5. All in all, the whole process - from selection to arrival of helper from Indonesia - took no more than 6 weeks for me.
We Are Caring Pte Ltd vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how We Are Caring Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| We Are Caring Pte Ltd (this page) | ⭐ 4.7 | 512 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does We Are Caring Pte Ltd charge?›
Placement fees for a new-hire helper typically run S$1,500–3,500 through licensed agencies in Singapore; a transfer helper (already in Singapore on a valid Work Permit) usually costs S$500–1,500 in placement fees. We Are Caring Pte Ltd's specific fees were not published at the time of listing — contact them directly for a current schedule. Beyond the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience), the monthly MOM levy (S$300 standard, or S$60 concessionary for eligible households), and mandatory FDW insurance (approximately S$300–600 per year). Confirm whether the Settling-In Programme, medical examination, and Work Permit application costs are bundled or billed separately. See the full maid agency cost guide for Singapore →
Is We Are Caring Pte Ltd MOM-licensed?›
Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by the agency's name or licence number. The licence number should appear on the agency's website, contracts, and invoices. We Are Caring Pte Ltd's EA Licence was not listed in the data available to KakiList — confirm the number directly with the agency and cross-check it on the MOM directory before paying any deposit. EA Grading runs from A+ to C; agencies rated A+ or A have demonstrated stronger compliance records and lower complaint rates. Engaging an unlicensed agent is illegal, leaves you with no contractual recourse if problems arise, and can void your FDW insurance coverage.
What replacement guarantee does We Are Caring Pte Ltd offer?›
Most reputable agencies offer a replacement window of six months from the helper's arrival date, covering documented mismatches in skills, compatibility, or conduct — though the precise terms vary by agency. Confirm how many replacements are included within the fee, what circumstances void the guarantee, and whether there is a charge for additional replacements beyond the included number. Also clarify the early-termination process. If a placement breaks down outside the guarantee window, the household bears the cost of the repatriation flight, Work Permit cancellation paperwork, and any unused levy already paid to MOM. Understanding these terms upfront avoids disputes later. Verify the replacement and refund clauses in writing before signing the agency contract.