About Westrama Management (S) Pte Ltd
Westrama Management (S) Pte Ltd is a maid agency operating islandwide from its office at 10 Jln Besar, #06-06, Singapore 208787. The listing is KakiList-verified and ACRA-registered. It holds a 4.6/5 rating across 176 Google reviews, a robust sample that provides a reliable signal of service quality. No regulatory licence details have been provided in the listing data, so prospective clients should verify the MOM Employment Agency (EA) Licence number directly with Westrama or on MOM's online EA directory before proceeding.
When engaging a maid agency in Singapore, the process begins with deciding whether you need a new-hire helper or a transfer helper — transfer placements are typically faster and carry a lower placement fee. You will need to confirm the helper's source country (Indonesia, Philippines, Myanmar, and Sri Lanka are common options), monthly salary expectations (generally S$550–800 depending on nationality and experience), and the monthly MOM levy applicable to your household (S$300 standard, or the concessionary rate of S$60 if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability). Mandatory costs to clarify upfront include the placement fee, the helper's FDW insurance (~S$300–600 per year), the Settling-In Programme, medical examination, and Work Permit application — confirm which of these are bundled into the agency fee and which are billed separately. Ask about the replacement guarantee window and what circumstances void it.
Contact Westrama Management (S) Pte Ltd by phone or through the enquiry form to discuss your household's requirements, confirm the EA Licence number, and request a full written breakdown of fees before paying any deposit.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
I am very much happy with the agency. They are very kind and patient. Thank you for helping me get Job in Singapore. First time coming to Singapore, I am very much excited. I will work hard to keep everyone name who select me. Thank you westrama for this job opportunity.
As an entrepreneur of Food Industry - Pepper Castle Pte Ltd Singapore, i am very much satisfied with their excellence in Service, Honesty and Trustworthy. Westrama is more than a consultant for us. We are using Westrama Services for the past 6 Years. Appreciate your 24X7 availablity. We would strongly recommend westrama as anyone's consultant partner or more. Cheers Team - Westrama
I got interviews from other agencies also. I nearly attended 10 interviews through different other agencies. But this agency only got me job for my experience. I am very happy with this job also. baby madam help me job within one week itself. This agency was only very friendly and consider my worth good. I felt valued only in this agency. Thank you baby mam. I am also surprised to see such very good, friendly and genuine agency. They thought about my problem and this office, they arranged a good salary and a good job for me. I am very happy that I have come through this office. I didn't get a job for four months. Then, my friend give this agency number, baby madam called me and interviewed me. They talked to me about my salary. They called me every time and guide me to correct my mistakes and improve. Since I got a job through this office, I recommend the agency, as a good choice for search job. I have been telling my friends that I have been in Singapore for four years and I have come for the first time in four years through the office and I am very happy. I recommend everyone to come through this agency really. I am very happy in those three days that I came to this office. Ever since I came to this office, I have been treated like a family member. Agency take of me very well. They give me proper food, they care me very good, so I am very happy. I refer my relative also. She also got very good job. She come first time to Singapore job. Thank you westrama for your service. Thank you very much.
Agency is very good in finding your best needs and placing quality maid as per your requirement. They have good experience and well trained people to provide a good service. Especially Baby mam, who is very responsive, kind and patient in hearing out your needs and getting us exactly what we required. Overall a true hassle free experience. Please continue your best in the service 🙏
I was facing difficulties after my husband passed away. My friend given Baby madam number.this agency only help me to get job. I have 3 children. Only Baby Madam help me get this job and come to Singapore. Thank you very much madam. I am new to Singapore. I will very soon learn and cope up here in my work. I came here to give good school for my children. I thank Singapore also for helping me earn for my family. Madam here also take care very nicely and train me in new things. Thank you agency. Good agency and they help job in good place. I recommend to all my friends and who searching work here.
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Westrama Management (S) Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Westrama Management (S) Pte Ltd (this page) | ⭐ 4.6 | 176 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees at maid agencies in Singapore typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper. On top of the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary for households with a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm what is bundled into Westrama's fee and what is charged separately. Mandatory disbursements that may or may not be included are: FDW insurance (~S$300–600 per year), the Settling-In Programme, the helper's pre-deployment medical examination, and Work Permit application costs. Get the full cost itemisation in writing before paying any deposit. See the full maid agency cost guide for Singapore →
Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by name or licence number. The licence number should appear on Westrama's website, contracts, and invoices. No licence details have been provided in this listing, so you should ask Westrama directly for their EA Licence number and cross-check it on the MOM directory before engaging. EA Grading runs from A+ to C; A+ and A agencies have stronger compliance records and better complaint-handling histories. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency closes, and can void the helper's insurance coverage. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Standard replacement guarantees at Singapore maid agencies typically cover a 6-month window from the helper's arrival date, with one or two free replacements included. Clarify with Westrama how many replacements are included, what circumstances void the guarantee (for example, genuine incompatibility versus the household changing its requirements), and the cost if additional replacements are needed after the guarantee period. Also confirm the early-termination process, as repatriation flight costs, unused levy refunds, and Work Permit cancellation paperwork are generally borne by the household if the placement breaks down outside the guarantee window. Understanding these terms before signing protects you from unexpected costs later. Contact Westrama directly by phone or through their enquiry form to get the replacement and termination terms in writing.
If Westrama Management (S) Pte Ltd isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.