Winslow Clinic ✓ ACRA Verified
About Winslow Clinic
About Winslow Clinic
Winslow Clinic is a counselling practice located at Novena Medical Centre, offering mental health and counselling services across Singapore. KakiList has verified the operating details and contact channels. The clinic holds a 4/5 rating across 97 Google reviews, a moderate sample that provides a reasonable indication of client experience.
New clients typically begin with an initial consultation where the practitioner takes a full personal history, identifies presenting concerns, and discusses goals for the engagement. For counselling, it is worth clarifying the therapist's approach and theoretical orientation (for example, cognitive-behavioural therapy, psychodynamic, or solution-focused brief therapy) and whether sessions are suited to your specific situation — individual, couples, or family counselling. Confirm session frequency, whether packages or single sessions are available, and the cancellation policy before committing. If you are intending to make an insurance claim, check with your insurer whether a GP referral or specific documentation is required.
To make an enquiry or book a first appointment, contact Winslow Clinic by phone or through the online form on their listing page.
Services Offered
Is Winslow Clinic legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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4/5 from 97 Google reviewsModerate sample size — provides a reasonable indication of client experience.
Confirm the practitioner's licence number on the relevant board's public register before treatment.
Google Reviews ⭐ 4 (97 reviews)
Thangaraj Lingarajan
★★★★★
I consulted with Dr. Joseph Leong for my wife health assessment and medical report. He is very gentle and assessed my wife properly and issued the report which helps us on legal matters. Even my wife struggles to speak in English due to her stroke he engaged a staff Ms Uma to translate and complete the assessment. I strongly recommend him for such assessments.
FYI
★★★★☆
I have been a client of them for several years, with regular monthly visits to the clinic. When I initially contacted the clinic, I was experiencing panic attacks and had a somewhat unpleasant tone of voice. However, chloee, the receptionist who first attended to me, was exceptionally professional and courteous, providing me with detailed information and taking the time to understand my specific needs and concerns. She ensured that all appointments and requests for therapists or doctors were clearly communicated and confirmed. Upon my first consultation, Chloe greeted me warmly and attended to my needs with attention to detail. Over the years, I have observed that the clinic staff has undergone changes, but chloe has remained a consistent and reassuring presence, delivering outstanding customer service. Her dedication to her role and professionalism have remained unwavering. On one occasion, despite the clinic being crowded with clients, chloe demonstrated impressive composure and efficiency, attending to everyone's needs in a timely manner. In comparison to other front desk staff, chloe's commitment to customer satisfaction has been remarkable. To gain a better understanding of the other clinic's receptionist staff, I recommend visiting in person or maybe even during phone calls LOL. P.S. I apologise for the delayed review! But I would highly suggest reviewing your clinic staffs work performance/customer service. In fact, you should not hesitate to reward your well performing staffs. If I were to be attended by your other clinic staffs today, I'm sorry to say I'll hesitate further LOL.
Anne Mei Ling Ho
★★★★★
Ms Lillian Loo is a wonderful counsellor/ therapist. Besides being a kind and caring listener, she's able to share effective strategies that I can apply in my daily life.
Agnes Lye
★☆☆☆☆
The staff (Uma) and doctor (Dr Joseph Leong) at Promises Healthcare are unsympathetic and rude. I was unable to turn up for my appointment twice as I coincidentally happened to be very ill on both occasions. Hence I was only able to call them and cancelled the appointment on the day itself. The staff (Uma) was unsympathetic and told me off. She said that I will have to show her my medical certificate if I wish to make another appointment. When I tried to make another appointment, Dr Joseph Leong even said I had to pay for the consultation fees before they can confirmed my appointment. I don’t think they should be in healthcare if they have not compassionate and care for the patient. Which is very important especially in this clinical area. Pls do not go to the clinic.
Sotero Trinidad
★★★★★
I've been under the care of Dr. Joseph Leong at Promises for the past few months, and I can confidently say I'm on the path to recovery thanks to his thoughtful combination of therapy and medication. Dr. Joseph is a warm and compassionate psychiatrist who genuinely cares about his patients. I highly recommend Promises for anyone seeking professional and supportive mental health care.
Winslow Clinic vs other providers in Singapore
Side-by-side with the next three highest-rated counselling providers on KakiList, so you can see how Winslow Clinic stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Winslow Clinic (this page) | ⭐ 4.0 | 97 | — | ✓ |
| Mind Mojo Hypnotherapy | ⭐ 5.0 | 117 | — | ✓ |
| MindEase | ⭐ 5.0 | 117 | — | ✓ |
| Bloom Child Psychology | ⭐ 5.0 | 91 | — | ✓ |
Frequently Asked Questions
How much does Winslow Clinic charge per session?›
Winslow Clinic uses a mid-range pricing tier (indicated as $$). Specific per-session rates are not publicly listed — contact the clinic directly for current fees before booking. For context, counselling and psychotherapy sessions in Singapore typically range from S$100–200 per 50-minute session at private clinics, with psychiatrist-led consultations running higher. Some corporate insurance plans and Medisave-approved outpatient riders may offset costs, but counselling-only sessions are generally not Medisave-claimable without a GP or specialist referral. GST applies to private medical and wellness services. See the full counselling cost guide for Singapore →
Do I need a referral or assessment first?›
For most private counselling clinics in Singapore, a formal referral is not required — you can book directly by phone or via the enquiry form. At your first visit, expect to complete an intake form covering mental health history, presenting concerns, and any medications or prior treatment. If you plan to claim through insurance or an Employee Assistance Programme (EAP), check whether your policy requires a GP referral or a specific diagnosis code before your first appointment. For complex or clinical presentations — such as severe depression, psychosis, or eating disorders — a referral from a GP or psychiatrist can help ensure the right level of care is arranged from the outset.
Is the practitioner at Winslow Clinic licensed?›
No regulatory licences are listed for Winslow Clinic on this directory. In Singapore, counsellors and psychotherapists are not yet subject to statutory licensing under a single mandatory register, though the Singapore Association for Counselling (SAC) and the Singapore Psychological Society (SPS) maintain voluntary registers for members meeting professional standards. If a psychiatrist practises at the clinic, they should be registered with the Singapore Medical Council (SMC) — verifiable on the SMC public register. If a psychologist provides assessment or therapy, check whether they hold a Singapore Psychologist Accreditation (SPA) or are registered with the SPS. It is reasonable to ask the clinic directly for each practitioner's qualifications, years of experience, and professional association memberships before booking. Confirm the practitioner's licence number on the relevant board's public register before treatment.