About Workhome Personnel
Workhome Personnel is a domestic helper placement agency based at 400 Orchard Road, serving households islandwide in Singapore. KakiList has verified their operating details and contact channels, and the business is registered with ACRA. They hold a 4.9/5 rating across 15 Google reviews, though the small sample size means this figure should be treated as directional rather than definitive. No MOM Employment Agency (EA) Licence number is currently listed on this profile, which families should clarify directly before proceeding.
When engaging a maid agency, the process typically begins with understanding your household's needs — whether you are looking for a new-hire helper or a transfer helper already in Singapore, as the placement fee and lead time differ meaningfully between the two. You will want to confirm source-country options (Indonesia, the Philippines, Myanmar, and Sri Lanka are the most common), the helper's monthly salary (typically S$550–800 depending on nationality and experience), and the monthly MOM levy (S$300 standard, or the concessionary S$60 if your household includes a child under 16, an elderly member aged 67 or above, or a person with a disability). Bundled costs to clarify include mandatory FDW insurance, the Settling-In Programme, the medical examination, and Work Permit application — some agencies include these in the placement fee, others bill them separately. Ask about the replacement guarantee window and what conditions apply.
Contact Workhome Personnel via WhatsApp, phone, or their enquiry form to confirm their current MOM EA Licence number, available helper profiles, and full fee breakdown before making any commitment.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
My experience with the agency was splendid — the whole process was smooth and seamless. The team handled all the paperwork efficiently, and the helper they matched us with has been wonderful! Highly recommend!
Compliments to Daisy and the team for effortlessly guiding us through every step of the process. Clear & prompt communications, knowledgeable and very friendly. Would definitely recommend.
I had recently engaged Workhome Personnel and was thoroughly impressed by their level of professionalism and attention to detail. From the initial inquiry to the final handover of our helper, every step was handled with care and efficiency. The agency’s thorough vetting process gave me confidence in the reliability and trustworthiness of their staff. Niko is an exceptional staff who answered to all my enquiry promptly and was very responsive, answering all my questions and accommodating my needs without any hassle. Our helper was supposed to arrive mid May and I initially had concerns as I was very near to my delivery date, Niko expedited all the processes and our helper was able to join our family end of April. I highly recommend Workhome Personnel for anyone in need of a dependable and professional helper service. Their commitment to excellence and customer satisfaction truly sets them apart from the rest!
Daisy was fantastic throughout the process of finding a helper for our family. She’s friendly, professional, and provides great attention to our needs. The helper we ended up hiring has been great, she is very diligent, kind, and takes initiative in understanding our needs and preferences. She is also very eager to learn and adapts quickly to feedback. Overall working with Daisy is a very pleasant experience, highly recommend Workhome Personnel if you’re looking for a trusted maid agency and quality helpers.
This agency is so reliable. We’ve been using them for about 11 yrs now. Daisy is very helpful and always assist us with the queries and requests we have. So far the helpers we got from them are all good and can be trusted.
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Workhome Personnel stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Workhome Personnel (this page) | ⭐ 4.9 | 15 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees for a new-hire helper typically run S$1,500–3,500 through Singapore agencies; transfer helpers already in Singapore generally cost less, in the S$500–1,500 range. On top of the placement fee, you will pay the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or the concessionary S$60 if your household qualifies). Confirm what is bundled into Workhome Personnel's placement fee — mandatory FDW insurance (~S$300–600/year), the Settling-In Programme, medical exam, and Work Permit application can be included or billed separately depending on the agency. Get the full cost breakdown in writing before paying any deposit. See the full maid agency cost guide for Singapore →
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. No EA Licence number is currently listed on this KakiList profile — this is the most important item to clarify directly with Workhome Personnel before engaging them. EA Grading runs from A+ to C; agencies rated A+ or A have a stronger track record of compliance and complaint resolution. Workhome Personnel holds a 4.9/5 rating across 15 Google reviews, though this is a small sample. They are ACRA-registered and KakiList-verified, which are positive indicators, but neither substitutes for a confirmed EA Licence. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
The standard replacement window at Singapore maid agencies is typically six months from the helper's arrival date. Within this period, if there is a documented mismatch — rather than a change of mind — most agencies will provide one or more replacement helpers, sometimes at a reduced administrative fee. Confirm with Workhome Personnel how many replacements are included, what documentation is required to trigger the guarantee, and what voids it. Also clarify the early-termination process if the placement breaks down outside the guarantee window. The household is responsible for the repatriation flight, Work Permit cancellation paperwork, and any unused levy refund coordination — these costs can add up, and it is worth understanding them before signing. Get the replacement and termination terms in writing as part of the agency contract.
If Workhome Personnel isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.