Your Maid Agency ✓ ACRA Verified
About Your Maid Agency
About Your Maid Agency
Your Maid Agency is a domestic helper placement service operating islandwide from its office at 170 Upper Bukit Timah Road. It has been verified by KakiList, and holds a 4.8/5 rating across 48 Google reviews — a moderate sample that suggests consistent client satisfaction, though prospective clients should read individual reviews before proceeding. No ACRA registration or MOM Employment Agency (EA) Licence has been confirmed in the listing data, which is a material gap given that every legitimate maid agency in Singapore is legally required to hold an EA Licence verifiable on MOM's online directory.
When engaging a maid agency, the standard process involves deciding between a new-hire helper and a transfer helper — new hires typically cost more in placement fees (S$1,500–3,500) but allow you to select nationality and experience level, while transfer helpers (S$500–1,500 in placement fees) are already in Singapore and available sooner. Monthly costs include the helper's salary (S$550–800 depending on nationality and experience) and the MOM levy (S$300 standard, or S$60 concessionary if your household has a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm upfront what is bundled into the placement fee — mandatory FDW insurance, the Settling-In Programme, the pre-deployment medical exam, and Work Permit application — versus what is billed separately. Source-country options typically include Indonesia, the Philippines, Myanmar, and Sri Lanka. Ask about the agency's replacement guarantee window and the process for early termination, including repatriation costs, as those fall on the household.
To take the next step, contact Your Maid Agency via WhatsApp, phone, or the enquiry form to discuss your household profile, preferred source country, and timeline — and before paying any deposit, verify the agency's EA Licence number on MOM's online EA directory.
Services Offered
Is Your Maid Agency legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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⭐
4.8/5 from 48 Google reviewsModerate sample size — a useful signal but read individual reviews before committing.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 4.8 (48 reviews)
Mky
★★★★★
I’ve been using them for regular housekeeping, and I couldn’t be happier with their service. The cleaner is always punctual, polite, and incredibly thorough. Every visit leaves my home clean and organized, from dusting and vacuuming to laundry and kitchen cleaning, everything is done with care and attention to detail. What I really appreciate is their consistency and reliability. They remember my preferences, handle my home with respect, and always check if I need anything extra done. (Even when I’m not around) Communication is easy, scheduling is flexible, and the pricing is very fair for the quality of service provided. I can confidently recommend to anyone looking for trustworthy and professional housekeeping help!
vinny :0
★★★★★
Had an excellent experience with Maven, thanks to Tanya’s exceptional service. She was incredibly patient, attentive, and genuinely committed to understanding my household needs. Throughout the process, Tanya remained professional and accommodating, guiding me through every step with clarity and care. Her recommendations were thoughtful, and she helped me find a helper who suits both the work requirements and our family environment. It’s rare to find someone so dedicated and personable. I truly appreciate her effort and the time she took to make sure everything went smoothly. Highly recommended for anyone seeking reliable and thoughtful assistance. dependable and thoughtful assistance.
susil pemaratne
★★★★★
We urgently looked for a domestic helper to help my daughter who went through psychological setback needing urgent treatment from doctor due to stress she underwent from internship program (ITE). Ms. Yvonne from “Your Maid Agency” paid attention to my requirement to have most suitable candidate even contacting partner agents that we managed to find to the best satisfaction. Yvonne’s efforts very quick that IPA approved within a day and she acted very fast getting maid by reaching to the embassy as well without any delay.
Ching Lee Fong
★★★★★
Yvonne was very helpful and responsive with our queries. She was very patient when the employer (my nephew) was not able to provide the information required. Due to the late completion of the online course for new employer and the urgency for having the helper, Yvonne stayed up and tried to submit the application around 1.30 am on the day of her planned family trip. However, it was unsuccessful because the status of the completion of the course had not been reflected in the system, She managed to submit the application successful in the afternoon and our application was approved by MOM the next working Day. It is Yvonne who went the extra mile that allowed us to have our helper on the expected date despite the slow in follow up action by my nephew (the new employer). Thank you very much Yvonne.
AGG 1-SOLUTION
★★★★★
I had an excellent experience with Esther and her team. She is very patient, considerate, and provides great follow-up throughout the process. Her staff, Margaret, is equally dedicated, and together they ensure that their work is always thorough and complete. What truly impressed me was how they went the extra mile, even helping with the pickup and delivery of my helper — a service that goes far beyond expectations. Their professionalism, attention to detail, and genuine care make them stand out. I highly recommend Esther and her team for their extraordinary service and commitment to their clients. Andrew goh
Your Maid Agency vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Your Maid Agency stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Your Maid Agency (this page) | ⭐ 4.8 | 48 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does Your Maid Agency charge?›
Placement fees at maid agencies in Singapore typically range from S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper already based in Singapore. Contact Your Maid Agency directly to confirm their specific fee schedule, as the listing does not publish a fixed price. Beyond the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience level) and the monthly MOM levy — S$300 at the standard rate, or S$60 at the concessionary rate if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability. Ask what is bundled into the placement fee — mandatory FDW insurance (~S$300–600/year), the Settling-In Programme, the pre-deployment medical exam, and Work Permit application — and what is billed on top. See the full maid agency cost guide for Singapore →
Is Your Maid Agency MOM-licensed?›
Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence, which is publicly verifiable by name or licence number on MOM's online EA directory. No EA Licence has been confirmed in Your Maid Agency's current listing data, which is a significant gap that prospective clients should resolve before paying any deposit or signing a contract. EA Grading runs from A+ to C; agencies rated A+ or A demonstrate stronger compliance and complaint-handling records. The licence number should appear on the agency's website, contracts, and invoices — if it does not, ask for it explicitly. Hiring through an unlicensed agent is illegal under Singapore law, leaves you with no recourse if the helper absconds or the agency closes, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses carefully.
What replacement guarantee does Your Maid Agency offer?›
The industry-standard replacement window is typically six months from the helper's arrival in your household. During this period, a reputable agency will arrange a replacement if there is a documented mismatch — though it is important to confirm how many replacements are included in the original fee and under what circumstances the guarantee is voided. Clarify the early-termination process as well. If a placement breaks down outside the guarantee window, the household bears the cost of repatriation, unused MOM levy refund processing, and Work Permit cancellation paperwork. Contact Your Maid Agency directly to confirm the specific terms of their replacement guarantee and what is covered if the arrangement ends prematurely.