About YWCA Counselling Services
YWCA Counselling Services offers professional counselling in Singapore, operating from its Cuppage Road centre and serving clients islandwide. It holds a KakiList verification and carries a 4.9/5 rating across 1,018 Google reviews — a robust sample that reflects consistent client satisfaction. Pricing is positioned in the mid-range ($$), though specific session fees are not publicly listed and should be confirmed directly with the centre.
First-time clients typically begin with an intake conversation to clarify their presenting concern — whether that is anxiety, depression, relationship difficulties, grief, trauma, or family stress — and to match them with a counsellor whose approach fits their needs. Sessions may be offered individually, for couples, or for families, and the service may accommodate both one-off consultations and ongoing therapeutic work. It is worth asking about session frequency, session length, cancellation policy, and whether subsidised or sliding-scale fees are available, as YWCA-affiliated services sometimes offer income-sensitive pricing.
To make an enquiry, reach YWCA Counselling Services by phone or through the contact form listed on their profile, and ask about current availability, counsellor specialisations, and the fee structure before booking your first appointment.
Confirm the practitioner's licence number on the relevant board's public register before treatment.
I was fortunate to have the opportunity to listen to Dr John’s motivational talk at one of our company events on 16-Jan, where he was invited to give us an energy boost after lunch. Usually, I feel sleepy after lunch, but Dr John was truly special. His voice was soothing, yet he kept me fully awake and engaged throughout the session. I especially loved how he shared messages like “Life is short” and “Be yourself,” encouraging us to reflect in a meaningful way. Even though the event ended last week, his words have stayed with me. A week later, I still remember what he taught us, and I hope to attend more talks like this in the future.
Big shoutout to Kenny Chen, who had greatly guided me through the journey of bettering myself, working on my flaws and getting through a difficult time of mine in the past 6 months. He had displayed professionalism and gave exceptionally good advices, as well as constructive perspective of thoughts with the best of his experience. Seeing him at every sessions brings a smile to me, and way left with a positive attitude. Again, I highly recommend seeing Kenny and do give him a support, such a humble person!
I never leave negative reviews but this was extremely disappointing experience. We booked a marriage counseling session after careful research and paid a high consultation fee for a senior counselor because we genuinely wanted some professional assistance to save our marriage. We even took annual leave to attend. We stayed far away, so we took a taxi and arrived 20 minutes early, waited 35 minutes past the scheduled time, and the counselor never showed up. The front desk couldn’t even reach her. For a service supporting couples in vulnerable situations, this level of unreliability is unacceptable.
It was a very good talk. If everyone make an effort to do something to make the environment better, it would be a more awesome place. The burden usually is only on those who r already empathizing..not those who has zero.
Having the privileged to attend a small talk by Dr John. His sharing and valuable output was interesting. Definitely worth attending giving a very positive, motivating, encouraging and inspiring session to help myself grow and be positive always 😊 thank you Dr John!
Side-by-side with the next three highest-rated counselling providers on KakiList, so you can see how YWCA Counselling Services stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| YWCA Counselling Services (this page) | ⭐ 4.9 | 1018 | — | ✓ |
| Mind Mojo Hypnotherapy | ⭐ 5.0 | 117 | — | ✓ |
| MindEase | ⭐ 5.0 | 117 | — | ✓ |
| Bloom Child Psychology | ⭐ 5.0 | 91 | — | ✓ |
YWCA Counselling Services lists its pricing in the mid-range ($$) but does not publish a specific per-session rate publicly. In Singapore, counselling sessions typically run S$80–180 per 50-minute session at private or non-profit centres, with subsidised or sliding-scale rates sometimes available based on household income. YWCA-affiliated services have historically offered more accessible pricing than fully private practices, so it is worth asking directly about concession rates. Confirm also whether an initial intake or assessment session is charged differently, whether packages of sessions are available at a reduced rate, and what the cancellation or no-show policy is. Some insurers and employee assistance programmes (EAPs) cover counselling sessions — check whether YWCA Counselling Services accepts any such schemes before booking. See the full counselling cost guide for Singapore →
No GP referral is required to book a counselling session at YWCA Counselling Services — most clients self-refer by phone or through the enquiry form. The first session typically serves as an intake or assessment appointment, during which the counsellor gathers background on the presenting concern, personal history, and goals, and confirms whether the service is the right fit for the client's needs. If you have a diagnosed mental health condition (such as clinical depression, an anxiety disorder, or PTSD), a GP or psychiatrist referral is not mandatory but can be helpful for insurance claims or for coordinating care with a prescribing doctor. Clients with complex psychiatric presentations may be referred to a clinical psychologist or Institute of Mental Health if the need falls outside the scope of counselling. Bring any relevant background information — previous diagnoses, medication lists, or prior therapy notes — to the first session to help the counsellor understand your situation fully.
Counselling in Singapore is not yet a statutorily regulated profession in the same way as physiotherapy or TCM, meaning there is no single mandatory government licence for counsellors. However, the key voluntary credentialling bodies are the Singapore Association for Counselling (SAC) and the Singapore Register of Counsellors (SRC) — membership and registration with these bodies indicates that a counsellor meets defined training and supervised practice standards. For clinical psychologists, registration with the Singapore Psychological Society (SPS) or listing on the SPS Register of Psychologists is the relevant credential. If a psychiatrist is involved, they should hold a valid licence with the Singapore Medical Council (SMC). YWCA Counselling Services does not currently list specific regulatory licences on its KakiList profile. Before your first session, ask the centre to confirm the professional memberships and credentials of the counsellor assigned to you, and verify those details against the relevant register — SAC at singaporecounselling.org.sg or the SPS register at singaporepsychologicalsociety.org.
If YWCA Counselling Services isn't the right fit, these are other counselling providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.