21st Century Caregivers Pte Ltd ✓ ACRA Verified
About 21st Century Caregivers Pte Ltd
About 21st Century Caregivers Pte Ltd
21st Century Caregivers Pte Ltd is an eldercare provider offering home nursing services across Singapore, operating from its office at Lucky Plaza on Orchard Road. The provider is KakiList-verified and ACRA-registered. Its Google rating stands at 1.9 out of 5 across 8 reviews — this is a very small sample and the low score warrants careful attention; prospective clients are encouraged to seek additional references before engaging. Pricing sits in the mid-range bracket on an hourly basis, though exact rates should be confirmed directly.
When considering home nursing support, the first step is a care assessment to establish the elder's mobility, medical conditions, and daily care requirements. Families should clarify whether clinical nursing (wound care, catheter management, medication administration) or personal care and companionship is the primary need, and how many hours per day — or week — are required. It is also worth confirming whether the caregiver will work visit-based shifts or a live-in arrangement, and how the agency handles situations where a caregiver is unavailable. A trial period is advisable before committing to an ongoing schedule, and all care plans, hours, and hourly rates should be documented in writing. Public holiday surcharges and any additional medical consumables should also be clarified upfront.
To take the next step, contact 21st Century Caregivers Pte Ltd by phone or through their enquiry form to request a care assessment and a written breakdown of applicable hourly rates and scope of services.
Services Offered
Is 21st Century Caregivers Pte Ltd legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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ACRA registeredCross-checked against Singapore's official ACRA business registry.
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1.9/5 from 8 Google reviewsVery small sample — treat as directional only. The low score warrants seeking additional references before engaging.
Insist on a trial period and put the care plan, hours, and rate in writing.
Google Reviews ⭐ 1.9 (8 reviews)
Vanessa Zhang
★★★★★
Cecilia has been very helpful throughout the whole process of our helper’s transfer last year, taking us through the paperwork for my helper’s trip home plus her transfer to our family, including navigating all the covid regulations. Recently my helper also had to urgently fly back to Philippines due to family emergency, and Cecilia helped us sort out the necessary documents so that my helper could fly back on the same day. So thankful for Cecilia.
Christina Meng
★☆☆☆☆
The worst agency we came accross so far. Total disappointment! Their attitude changed after we hired the helper from them. Very unprofessional to lie about their helper's profile. We didn't have high expectations on the helper but she can't even handle the basic houseworks assigned. And 1st time in my life we experienced the helper yelling at us, mistreat our child, hitting our dog and didn't return home for nights... Ended up need to engage another part time cleaner just to assist her... Agency showed very poor attitude and no interest to resolve the case. What a disaster...
Louise Lee
★☆☆☆☆
Received my maid's renewal permit, then call me to ask why i never renew her permit. For f sake. I pay u to renew permit and apply home leave. Not for u to call me and accuse me of not renewing her wp. U r the agent, I'm not ur staff, why is it my job to renew permit???? Like to push responsibility to other people when ur self cannot do the job. Say so many applications. What kind of excuse is that?
Roshan Lalmalani
★☆☆☆☆
Extremely unprofessional . Very quick to correspond before fees were paid but once everything was paid and issues cropped up, we had to make multiple phone calls and even after that the issues were not resolved. Also the information about our helper were different from reality Not what i had expected considering how good they were initially. Feel free to contact me if you need me to elaborate.
connie tan
★★★★☆
With agency for 22 yrs. Found staff very helpful. Previously Rohani, then Cecilia No worries with all docs n arrangements
21st Century Caregivers Pte Ltd vs other providers in Singapore
Side-by-side with the next three highest-rated home nursing providers on KakiList, so you can see how 21st Century Caregivers Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| 21st Century Caregivers Pte Ltd (this page) | ⭐ 1.9 | 8 | — | ✓ |
| Curanobis | ⭐ 5.0 | 188 | — | ✓ |
| CareConnect SG | ⭐ 5.0 | 187 | — | ✓ |
| EloCare | ⭐ 5.0 | 144 | — | ✓ |
Frequently Asked Questions
How much does 21st Century Caregivers Pte Ltd charge?›
21st Century Caregivers Pte Ltd charges on an hourly basis — exact rates should be confirmed directly, as home nursing fees in Singapore typically vary by the level of clinical care required, the number of hours per visit, and whether the arrangement is visit-based or live-in. As a general market reference, home nursing hourly rates in Singapore range from around S$20 to S$60 or more per hour depending on qualification level and care complexity. Additional costs to confirm in writing include any agency placement or management fee, public holiday surcharges, medical consumables (dressings, catheters, gloves), and whether transport to and from the client's home is billed separately. For live-in arrangements, a monthly package rate may apply instead of an hourly one. See the full eldercare cost guide for Singapore →
Live-in or visit-based — which does 21st Century Caregivers Pte Ltd offer?›
As a home nursing provider, 21st Century Caregivers Pte Ltd focuses on care delivered at the elder's residence rather than at a day-care facility. Families should enquire directly whether the agency offers visit-based shifts (for example, a few hours per day), extended daily hours, or full live-in arrangements, as the scope can vary significantly between providers. For visit-based arrangements, it is important to confirm how many caregiver visits per week are feasible, the minimum hours per visit, and what happens on days when the assigned caregiver is unavailable. A trial period of one to two weeks is a reasonable request before committing to a longer arrangement, and all agreed terms — including scope of clinical tasks, hours, and rates — should be recorded in writing.
Is the caregiver trained and insured?›
Prospective clients should ask 21st Century Caregivers Pte Ltd directly about the qualifications of the caregivers assigned — specifically whether they hold a nursing certificate (enrolled or registered nurse), relevant caregiver training (Workforce Skills Qualifications in Community and Social Services), or specialist dementia training where required. For home nursing agencies operating in Singapore, AIC (Agency for Integrated Care) registration is the key regulatory signal for clinical home care. 21st Century Caregivers Pte Ltd's current listing does not confirm AIC or MOH registration, so this should be verified before engagement. Also confirm whether the agency carries insurance covering caregiver injury on-site and any incidents involving the client during a care session.