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Tze Hing Chan ★★★★★

2 months ago

Was looking around for multiple second opinions with regard to a certain marker I had which immediately prompted all my doctors/specialists to get me to go on lifelong medication. Dr Colin was the first doctor which looked at all my biomarkers holistically (instead of looking at specific general ones in isolation which all my previous doctors did) before coming to any conclusions. Each session was extremely detailed and educational and he was the only doctor who was able to explain every single number on my reports, answered all my questions and addressed all my health concerns based on my specific phenotype. Sara and the team were very kind and accommodating and I've never seen such level of detail and care in any practice before. I am extremely grateful that I've found this clinic.

Bear Lee (Beary) ★☆☆☆☆

3 months ago

The doctor was incredibly detailed and kind during the consultation. However, she was ultimately unable to identify the cause of my condition and mentioned that sometimes people faint without a clear reason, which left me feeling uncertain. Unfortunately, my experience with the clinic staff was disappointing. The nurses appeared nonchalant, and I felt a lack of urgency and sensitivity, especially knowing that I was anxious about my test results. I had to call the clinic twice to follow up before receiving them. On the day of my review appointment with the doctor, I waited more than 20 minutes past my scheduled time. When I checked with the receptionist, I was told I was “next,” yet after they finally checked properly, I was asked to go in immediately as there were no other patients waiting to see the doctor. I also observed what felt like a difference in how staff interacted with patients — they appeared more friendly and courteous toward Caucasian patients, while seeming noticeably less attentive toward others. This made the overall experience uncomfortable and disappointing.

Sally Tay ★★★★★

6 months ago

Many thank you to the clinic staff who are both professional and helpful ! Will recommend to my friends

Houda Sellami ★☆☆☆☆

4 months ago

I got the name of the clinic from our insurance. I contacted them more than 2 weeks before and asked for a direct billing to avoid the long procedure of submitting papers for claim. SURPRISINGLY, just when I come for my appointment, they inform me that I have to write in a paper my credit card references in case of billing rejection???!!!!... Just that!!! Or no direct billing !!!. In any moment this procedure has been shared before, despite I contacted them several times to be sure they contacted my insurance. THEY made me waste my time, I left and I won't recommend this place. So NON professional.

datletien ★★★★★

a year ago

I had a great experience at CHI Clinic during my two years in Singapore, and I highly recommend it, especially for expats. Dr. Colin and his team – Sara, Lynn, and Yasmeen – took excellent care of me. From the start, I felt comfortable with their professionalism and how they truly cared about my health. As an expat, it can be hard to find a good doctor, but CHI Clinic made everything easy. Dr. Colin took time to understand my medical needs and always answered my questions. The clinic is welcoming, and the staff – Sara, Lynn, and Yasmeen – were always friendly and helpful. Whether for regular check-ups or other treatments, I always felt well taken care of. A big thank you to CHI Clinic for all the great care I would definitely recommend CHI Clinic to anyone looking for good healthcare in Singapore.