EdenGrace Maids ✓ ACRA Verified

Likely yes — EdenGrace Maids has some trust signals, but always confirm the quote in writing before making payment.

EdenGrace Maids prioritizes thorough vetting over aggressive promotions, with staff like Snooky and Alice providing responsive, patient assistance through helper selection and placement. Clients consistently report smooth processes from profile review through helper arrival, with the team keeping families informed and proactive throughout transitions. While helpers sourced have been reliable and suitable, some clients note that retaining helpers beyond first contracts remains challenging, though this reflects worker preferences rather than agency shortcomings.

We were looking for a helper to assist with our newborn infant and came across Eden Grace. They do not have tons of promotions & freebies like some other agencies do, but the quality of service throughout our search has been excellent. The sales person who assisted us, Snooky, was also very responsive and patient as we went through many profiles before finding the helper we thought was suitable. Thank you!

I’ve gotten 4 helpers from Eden Grace so far, and they have all been good. It’s unfortunate for me that all of them leave will leave after completing 1st contract, not Eden Grace issue but would be nice if I can secure one that can stay longer term with me. Perhaps the profile that I have been looking for just cant stay long.

Really enjoyed breakfast and the bar was nice. The hotel rooms were average. Location was central. I want impressed with being kept up till 1pm by lift malfunctions and chronic noise and spending a good 30 minutes explaining matters to reception but then moving rooms during early hours. We was promised a part refund via bookings after the saying hours talking to staff and they have failed to now reply to emails after replying to first emails. Customer service isn’t 3/5 star it’s 1 regarding management team. Shame as the hotel presents as a very nice grand place. The gym was tried and small and sauna needs to be pre booked and can only be used at limited times and the steam wasn’t working and neither was any of the running machines so most of the gym/ with ‘spa’ was not functioning. The two rooms we stayed in were both ok but for the price they were not what I’m used to. The staff and quality of breakfast was great and had a lot of wall in people from outside and I could see why. Bar was really good cocktails and the same with walk in people as well. Some of the reception staff were really friendly and helpful too and one of the ladies gave me a hug when I was crying in my pyjamas due to the noise nuisance from the lift at 1/2am. They also didn’t manage to get the lift fixed for the whole time we stayed (not surprising it needed parts). They had more than one lift. So people just used to service lift no problem. Situation could have and should have been handled better they wanted us to check out all of our belongings at 2am and return the key for the first room and also I had to battle to get moved rooms. They was refusing as the lift would 100% be fixed the next day. They also were very keen to get me into the same room category which I do understand and respect but I was so shattered I just needed to lay down and try to clear the migraine at that point. To fundamentally lie about a part refund and wast people’s time and use bookings.com as an excuse is poor as well. They could have used other tools for example I would have been happy with a round of drinks from the bar the following night given we was staying a long weekend. They took no accountability for the gym either. This hotel could be really lovely with a few tweaks and bit of extra work and maybe a better price point.

A reliable and efficient maid agency. The team is proactive, prompt and very professional. They were able to help source for good and suitable helpers, and were on-the-ball and determined in the application and transition process. They kept us informed at all times, and ensured that the process was smooth. We're very pleased with their service, integrity and empathy for both the helpers and the families who employ them. (In particular, our contact person there (Eleanor) was superb!)

Alice has been very prompt in her response to our queries and concerns. The whole process from selection to arrival of helper went smoothly. A very good experience overall.

✍️ Write a Review on Google

Provider	Google Rating	Reviews	Years	Verified
EdenGrace Maids (this page)	⭐ 4.7	290	—	✓
Flegen Lactation	⭐ 5.0	539	—	✓
Sleep Supernanny	⭐ 5.0	113	—	✓
Blooming Births	⭐ 5.0	106	—	✓

How do I contact EdenGrace Maids?›

Use the contact details listed on this page to reach EdenGrace Maids. When a phone number or website is provided, those are the quickest ways to get in touch and confirm availability.

Which areas in Singapore does EdenGrace Maids serve?›

EdenGrace Maids provides islandwide coverage, which means they accept jobs across all regions of Singapore — HDB, condo, and landed properties included. Always confirm travel charges upfront if your location is far from their usual base.

How much does Nanny / Babysitter from EdenGrace Maids cost?›

Typical Nanny / Babysitter jobs in Singapore start from S$15/hr, but the final price depends on the scope of work, property type, and how urgent the job is. EdenGrace Maids will usually ask for a few details (photos, location, preferred time) before quoting a firm figure — this avoids surprise charges on the day.

Is EdenGrace Maids a verified business?›

Yes — EdenGrace Maids is verified by KakiList. We check each listed business against public Singapore business records before it appears as verified on the site.

How quickly can EdenGrace Maids start a job?›

Response and booking timelines depend on current demand and job complexity. For urgent work, call rather than email — it's the fastest way to get a confirmation and a time slot.