Empowering Counselling & Psychological Consultancy Services ✓ ACRA Verified

Michelle TZY ★★★★★

6 months ago

If I were to describe Carol in a word, that would be dedicated. She is dedicated to her patients recovery and mental wellbeing - she truly is an expert in her field. Carol has been nothing short of amazing, not only is she an excellent psychotherapist, but she is also a wonderful coach and mentor that will journey with you sincerely and wholeheartedly. I suffered from extremely debilitating anxiety and panic attacks that manifested into physical symptoms such as being unable to eat foods I love and feeling nauseous and bloated even after eating a small meal. This went on for a couple of months. Initially, I thought it could be an physical issue and went to see a gastroenterologist. Physically, there wasn’t anything wrong with me but my body was so traumatized that I wasn’t able to eat much (I didn’t realize this at that point of time). I would be in constant fear of when I might have a panic attack and was worried even about leaving the house. All I could do was manage my symptoms with medications that came along with undesirable side effects such as terrible brain fog. I felt helpless, hopeless and doubtful about my capabilities to even hold down a job; I was paralyzed by uncertainty and self-doubt. All these were until I met Carol. I was hesitant during our first session but I soon came to realize that I am in a safe and non-judgmental space where I can be honest about myself and my struggles. Carol is extremely thorough and listened emphatically and sincerely. I truly felt heard and understood every step of the way. Within the first few sessions, she was able to identify the root cause of my anxiety, and for once, I felt a sense of hope again. Through her expertise in EMDR paired with other psychotherapy techniques, I felt so much relief and in just 1-2 sessions, I was able to gain control of my debilitating anxiety and even eat foods I never thought I could. Eventually, I even managed to wean off the medication and still experience sustained relief from my anxiety and trauma. Carol’s approach isn’t just a one-off relief but it is tailored to produce effective and sustainable results in the long run. She empowered me to work through my traumas confidently and courageously, to have a greater awareness of myself and develop healthy coping skills. I love how she incorporates reading various books in her therapeutic process, intentionally and skillfully. I am normally not a fan of reading but through Carol, I have a new-found appreciation for reading books. Thanks to her, I have freed myself from the chains of my anxiety and trauma. What I once thought was impossible, is now within my grasp. The girl who didn’t dare to dream once, is now fighting for her dream! No amount of words can express my gratitude and appreciation for the support and encouragement Carol has provided throughout the way. For any of you who are feeling hopeless, it is possible to overcome it. It’s not easy going through anxiety and trauma but the good news is that you don’t have to go through it alone. Just like how Carol journeyed with me, she can journey with you too.

Amber ★★★★★

7 months ago

I’m truly grateful to have met Carol. From our very first session, I felt heard, hopeful, and deeply supported. She fosters a safe and welcoming space that encouraged me to openly share my anxiety and bravely explore difficult emotions and experiences. After every session, I leave feeling lighter, clearer, and better equipped to navigate life’s challenges. The EMDR sessions have been especially transformative, helping me reprocess past stories and find the courage to rewrite the narrative I once told myself. I’ve started noticing meaningful shifts in how I feel, think, and respond to my life. If you’re seeking a therapist who genuinely listens and guides you toward becoming your best self, I wholeheartedly recommend Carol.

glenna pao ★★★★★

5 months ago

My sessions with Carol have helped me understand myself on a much deeper level, especially through EMDR, which has supported me in processing my childhood experiences with more clarity. She also recommends good books that aligns with what I’m working through, and talking through the learnings from the book has been helpful in giving me added guidance throughout the healing process. Will recommend to anyone looking to work through their childhood experiences or trauma.

Josh H ★★★★★

5 months ago

Are you feeling unafraid about going to therapy? Do you think that therapy is not needed for you? Are you unworried in general? Do you think that you know your way in life? Or perhaps you are strong and confident in yourself? Carol has 18+ years of experience in EMDR and bibliotherapy, using a holistic approach to counselling. Many of the other reviews can attest to the success of these psychotherapy techniques. The following factors influenced the decision and lowered the barriers to attending my first session: Convenient location near Orchard MRT, it is beside an open space carpark if you drive; fuss-free appointment booking via WhatsApp; reading the negative reviews (you have to decide for yourself if they are really negative.). In my first session, I felt fearful, lost, uncertain, and my confidence was shaky. However, in the same session, I also felt welcomed, warmed, relieved and comfortable. After progressing through the sessions consistently, I felt less of the negative feelings, and more importantly, I felt more positive ones, such as confidence, grounded. Today, I see the growth in myself. I know I will not be perfect, and that is okay. If you have answered "no" to any of the questions in the first paragraph, I hope what I wrote here helps your decision, be it with Carol or with another therapist. Make no mistake, the journey will be tough. Therapy is hard work, requiring all parties, including the one seeking therapy, to put in their best effort. Take the first step and make an appointment with Carol now.

chloe ★★★★★

6 months ago

My counselling session was a really positive experience. Carol created a warm and supportive space where I felt comfortable opening up. She is professional, attentive, and helped me gain clarity on my thoughts and feelings. I left the session feeling heard, understood, and encouraged to keep working on my personal growth.