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MH LEE ★★★★★

4 months ago

Dr John Cheng is always kind, understanding and professional. He gives good counselling and manage each medical condition appropriately. Is a pleasure to visit this clinic with nice staff like Siti and her 2 other colleagues. The clinic can be crowded so some waiting time can be expected. Kindly appreciate their hard work !

Wayne Wong ★☆☆☆☆

5 months ago

I recently had an appointment and unfortunately, I left the visit feeling very disappointed and disheartened. The overall experience was less than professional. Instead of receiving helpful guidance or a supportive approach, I felt that the female doctor (around late 50s or early 60s?) was dismissive and unengaged. Her questioning came across as abrupt and even condescending at times, which made me feel uncomfortable and judged. What made the situation worse was her body language. She sighed multiple times during our conversation, which felt dismissive and made me feel like I was a burden rather than a patient in need of care. It seemed as though she was frustrated with me, which only added to my stress during an already difficult time. As a healthcare provider, I believe it’s important to approach patients with empathy and professionalism, especially when they’re facing challenges. Unfortunately, my experience did not reflect these values. I left feeling more anxious and unsupported, rather than reassured or guided. I hope this feedback is taken seriously to improve the care provided to future patients.

yeeven leu ★★★★★

6 months ago

Had a great experience here. The clinic is clean and well-organised, the staffs are friendly and efficient. And Dr. John Cheng is very professional and caring. He takes time to listen, explain clearly, and makes me feel comfortable. Highly recommended GP clinic!”

cloudsailing ★★★★★

6 months ago

Was a pleasure to meet Dr John Cheng. He was kind, respectful, listens to every patient properly, and straightforward during his consultation. Doesn’t rush you out of his clinic. Also great that this clinic accepts chas card and can refer to specialist in public hospital.

SAMSON OH ★☆☆☆☆

5 months ago

Dr John is amazing however for today, I was very disappointed . Called them around 12noon as I was near the clinic and they said we are fully booked till lunch. Please come back around 2pm. I came back after lunch and they told me the system is down since morning and there’s no doctor. I was really pissed. Why do you need to lie ? Or just working subconsciously without thinking? It’s horrible when you feel really sick.