hearLIFE Hearing Care Centre ✓ ACRA Verified
About hearLIFE Hearing Care Centre
About hearLIFE Hearing Care Centre
hearLIFE Hearing Care Centre is a hearing healthcare provider located at Lucky Plaza on Orchard Road, serving patients islandwide. It holds a 5/5 rating across 86 Google reviews, which represents a moderate-to-robust sample and suggests consistent patient satisfaction, though no regulatory licences have been confirmed in the listing data at this time.
Patients typically begin with a first consultation to discuss hearing concerns — whether for a child presenting with speech delay or suspected hearing loss, or an adult noticing difficulty in conversation. A full audiological assessment would normally include pure-tone audiometry, speech discrimination testing, and where relevant, paediatric-specific evaluations such as behavioural observation audiometry or auditory brainstem response testing for younger children. Following assessment, the clinician or audiologist would discuss findings, recommend hearing aids or other assistive devices if indicated, and outline a follow-up schedule. For paediatric cases, coordination with the child's developmental paediatrician or ENT specialist may be relevant, particularly where early intervention services or the KK Hospital or SGH audiology pathway is involved.
To begin, contact hearLIFE Hearing Care Centre via WhatsApp, phone, or the enquiry form to arrange a hearing assessment appointment at the Lucky Plaza centre.
Services Offered
Is hearLIFE Hearing Care Centre legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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5/5 from 86 Google reviewsModerate sample size — consistent with reliable patient experience signals.
Verify the clinician's qualifications and the clinic's MOH Healthcare Services Licence before booking, and for any planned hearing aid purchase request a written breakdown of device cost, fitting fee, warranty, and follow-up service inclusions before paying any deposit.
Google Reviews ⭐ 5 (86 reviews)
Lloyd Kneesch
★★★★★
I am very satisfied with the professional thorough checkup I received at hearLife and the care taken to insure I was satisfied with my hearing aids. They presented me with several options with no pressure to choose any certain brand. They gave me one brand to try for a week then a second brand to try for two weeks. Tan Yi Zhen was my Audiologist. I appreciated her professionalism. Thank you.
Vindic8ted Vindic8ted
★★★★★
Very courteous staff and clinic was very clean. The Styletto was nothing short of amazing. It made a difference in my daily life to live normally and joyfully.
Carmen Soon
★★★★★
We are incredibly grateful to audiologists Yi Zhen and Liang Chong for helping us resolve my father-in-law’s hearing aid issue, which had troubled him for over two years. They were both extremely patient and professional throughout the process, taking the time to understand the problem and offer clear, thoughtful advice. Their dedication and expertise made a world of difference to my father-in-law’s quality of life. Highly recommended!
Richard Lim
★★★★★
Had an issue with my hearing aids and charger, staff was very helpful, staying past their opening hours to assist; provided another set for me to use in the meantime. Thank you, Yi Zhen, for attending to me earlier! Much appreciated! Awesome service, excellent after-sales care, friendly staff. Audiologist Aaron Tay is very helpful, patient, professional, kind. I have been wearing hearing aids for the past 24 years and this is possibly the best hearing care center ever!
Mahtani Deepak
★★★★★
Very good service. Audiologist Liang Chong provided me with great assistance with my hearing aid issues! You can see them for adjustments or troubleshooting even if you did not buy hearing aids from hearLIFE!
hearLIFE Hearing Care Centre vs other providers in Singapore
Side-by-side with the next three highest-rated paediatric providers on KakiList, so you can see how hearLIFE Hearing Care Centre stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| hearLIFE Hearing Care Centre (this page) | ⭐ 5.0 | 86 | — | ✓ |
| Straits Dental | ⭐ 5.0 | 1630 | — | ✓ |
| Thomson Specialists Woodleigh | ⭐ 5.0 | 412 | — | ✓ |
| City Osteopathy and Physiotherapy | ⭐ 5.0 | 376 | — | ✓ |
Frequently Asked Questions
How much does hearLIFE Hearing Care Centre charge?›
Fees for a private audiology consultation in Singapore typically fall in the range of S$80–180 for an initial assessment, with hearing aid fittings and devices billed separately — entry-level hearing aids start around S$1,000 per device, while premium digital models run S$3,000–6,000+ per device. Investigative add-ons such as tympanometry, auditory brainstem response (ABR), or otoacoustic emission (OAE) testing carry additional charges. GST applies on private audiology services. For planned hearing aid purchases, request a written breakdown of the device cost, fitting fee, warranty period, and follow-up service inclusions before committing. MediSave cannot generally be used for outpatient audiology consultations, but the Assistive Technology Fund administered by SG Enable may provide partial support for hearing aids for eligible persons with disabilities. Contact hearLIFE directly for current fees. See the full paediatric cost guide for Singapore →
Is hearLIFE Hearing Care Centre MOH-licensed and how do I verify the clinician?›
No regulatory licences are currently recorded in this listing for hearLIFE Hearing Care Centre. Audiology in Singapore is a developing regulated profession — audiologists are not yet subject to mandatory statutory registration equivalent to SMC for doctors, but the clinic premises should hold an MOH Healthcare Services Licence if medical procedures are performed on-site, and any ENT or paediatric physician involved in care must be registered with the Singapore Medical Council (SMC) at smc.gov.sg. Before booking, confirm directly with hearLIFE whether the centre holds an MOH Healthcare Services Licence and whether any consulting doctor is SMC-registered. If the centre operates as a hearing aid dispensary without a clinical medical component, the relevant regulatory framework differs. Confirm the qualifications of the audiologist (degree-level audiology training, recognised professional body membership) in writing before proceeding with any assessment or device purchase.
How do I use MediSave or insurance at hearLIFE Hearing Care Centre?›
Outpatient audiology consultations at private centres are generally not claimable under MediSave's standard outpatient withdrawal limits (S$500/year general, S$700/year under the Chronic Disease Management Programme). MediShield Life and Integrated Shield Plans (IPs) also typically do not cover stand-alone outpatient hearing assessments or hearing aid devices, though inpatient or day-surgery procedures performed by an ENT specialist may be claimable subject to your plan's deductible and co-insurance rules. For children, the KK Hospital or National University Hospital audiology pathway via a polyclinic or GP referral letter may access subsidised public hospital services at S$30–80 per visit for Singapore Citizens. For hearing aids, the SG Enable Assistive Technology Fund and the MOE Special Educational Needs Support (for school-aged children) are worth exploring. Confirm the specific coverage position with your IP insurer and request a written financial estimate before any planned procedure or device fitting.