Home Instead Singapore ✓ ACRA Verified
About Home Instead Singapore
About Home Instead Singapore
Home Instead Singapore provides home-based elder care services islandwide, including home nursing support. The listing has been verified by KakiList and is ACRA-registered. It holds a 4.5-star Google rating, though this is based on only 8 reviews, so the figure should be treated as directional rather than conclusive. Pricing is positioned in the mid-range ($$) on an hourly model, though specific hourly rates were not available at the time of listing.
Engaging a home care provider typically begins with a care assessment to understand the elder's medical history, mobility level, cognitive status, and daily living needs. From there, families decide whether visit-based support — such as hourly nursing calls or personal care sessions — or a more intensive live-in arrangement is appropriate. Key considerations include the number of hours required per week, whether clinical nursing tasks (wound care, medication management, catheter care) are needed alongside personal care, and how decisions will be made across family members. A trial period is common and allows the elder and family to assess caregiver compatibility before committing to a longer schedule.
To take the next step, contact Home Instead Singapore by phone or through their enquiry form at ICON@Changi, 228 Changi Rd, B1-32, Singapore 419741, and request a care assessment to discuss your family member's specific needs and available service hours.
Services Offered
Is Home Instead Singapore legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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ACRA registeredCross-checked against Singapore's official ACRA business registry.
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4.5/5 from 8 Google reviewsSmall sample — treat as directional only.
Insist on a trial period and put the care plan, hours, and rate in writing.
Google Reviews ⭐ 4.5 (8 reviews)
Shidah S
★★★★★
We wanted to bring my grandma home from the hospital before she breathed her last and was rushing for time. Irene coordinated the arrangements for us despite the late hour. And due to her dedication, we were able to bring my grandma home in less than 2 days after my first contact with Irene. Although my grandma passed away less than 12 hours later, we were so relieved we got to fulfil her last wish; to be at home. And this was made possible by Irene and we will forever be grateful. Nurse Karen was assigned to my grandma. Without prompting, Irene arranged for Nurse Karen to meet the family at the hospital to accompany my grandma home. Nurse Karen was so gentle and spoke comfortingly to my grandma despite the short time they spent together. Those around them felt comforted too. Irene displayed lots of sympathy and empathy at the news of my grandma's passing and facilitated the refund without being asked. My family and I are truly appreciative for the heart work that Irene and Karen have done
M
★★★★★
We were very grateful for Home Instead team who helped us when we were in need for caregiver service. My mom needed to go for daily radiation for period of 3 weeks, which was difficult for us as working couple. With Irene's help in assigning a daily caregiver who came to pick up my mom, brought her to hospital, waited for her session and brought her home, it was such a huge relief. Knowing she was in safe hand with updates when my mom had reached home, we were very grateful. Even the protocol was quite strict, by making sure caregiver met my mom in her house for pick up and waited until she entered her house. Invoicing of the service and any related transport was done meticulously by Irene and we never had any dispute. Once again, thank you to Irene, Berenice and Natasha for taking good care of my mom. We will definitely rely on Home Instead for future assistance.
Sarah Tan
★★★★★
Got in touch with Reuben from Home Instead for the caregiving services for my sister. I appreciate that communications are personalised, prompt, and human-to human. In order to fit our needs, Reuben had to reschedule the roster of his caregivers, which I am extremely grateful and thankful for. Unfortunately, despite all Reuben had done for us, we ultimately did not utilize the services he had arranged, due to my sister's untimely passing. Special thanks to Berenice (the contracted caregiver) and Jamaliyah (the nurse) who stayed on with me on the day I was told my sister would not make it past the weekend. They offered much comfort and companionship during a very difficult time. I wholeheartedly recommend Home Instead for their reliable, well-coordinated, and personalised services.
Maureen Lian
★★★★★
On my last visit to Singapore, I was a bit apprehensive because being a stroke survivor from Australia, I was accustomed to daily showers and care from my Ndis support workers. I reached out to Reuben from Home Instead who accommodated to my requests. I was pleasantly surprised by the carer, Khin and Berenice who were caring and helped me even with my walks and exercise. They were excellent and well matched to my needs. Because of Home Instead’s services and Reuben’s help I would not hesitate recommending them. I will definitely use again when I return to Singapore.
Peter De Silva
★★★★★
Hi Irene & team, since 16 April 2021, my mum and family have enjoyed excellent caregiving services from your care professionals, especially on short notice for urgent needs. I especially want to thank Cindy who has been always there for my mum on the days my mum's helper is not around. We look forward to having Cindy with us in 2023 too!
Home Instead Singapore vs other providers in Singapore
Side-by-side with the next three highest-rated home nursing providers on KakiList, so you can see how Home Instead Singapore stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Home Instead Singapore (this page) | ⭐ 4.5 | 8 | — | ✓ |
| Curanobis | ⭐ 5.0 | 188 | — | ✓ |
| CareConnect SG | ⭐ 5.0 | 187 | — | ✓ |
| EloCare | ⭐ 5.0 | 144 | — | ✓ |
Frequently Asked Questions
How much does Home Instead Singapore charge?›
Home Instead Singapore operates on an hourly pricing model, positioned in the mid-range ($$), though exact hourly rates were not published at the time of listing. In the Singapore market, home care and home nursing services typically run between S$20 and S$40 per hour for personal care, with registered nurse visits commanding S$50–S$120 per hour depending on clinical complexity. Live-in arrangements are generally structured as monthly packages rather than hourly rates. Confirm whether the quoted rate covers agency fees separately from the caregiver's fee, and ask about public holiday surcharges and any minimum engagement hours per visit or per week. See the full eldercare cost guide for Singapore →
Live-in or visit-based — which does Home Instead Singapore offer?›
Home Instead Singapore's listing identifies home nursing under an hourly model, which points primarily to visit-based care rather than live-in arrangements. Visit-based services typically cover tasks such as wound dressing, medication management, assisted bathing, and companionship, scheduled across agreed weekly hours. For families considering more intensive support, it is worth asking directly whether Home Instead Singapore can accommodate a live-in caregiver arrangement or extended daily hours. Confirm the scope clearly — clinical nursing tasks versus personal care versus domestic help are distinct, and not all caregivers are qualified for both. A trial period of one to two weeks is reasonable to assess caregiver compatibility and whether the hours meet your family's needs before entering a longer commitment.
Is the caregiver trained and insured?›
No regulatory licences were listed on the Home Instead Singapore profile at the time of this listing. For home nursing specifically, look for caregivers who hold Singapore Nursing Board registration (for registered or enrolled nurses) or relevant care aide certification. For dementia or cognitive support, ask whether caregivers have completed the Dementia Singapore training pathway or an equivalent recognised programme. On the agency side, home care providers working with clinical staff should hold appropriate AIC or MOH registration for funded home care services. Confirm whether the agency carries insurance for caregiver injury on-site and for incidents involving the client. Request documentation of both caregiver qualifications and insurance coverage before services begin. Insist on a trial period and put the care plan, hours, and rate in writing.