Kids Focus Physiotherapy ✓ ACRA Verified

Jeff n Cheryl ★★★★★

3 months ago

8 years ago, our child had a major illness when he was in kindergarten which resulted in a total inability to move much less walk, on one of his leg. He went through hours, days and months of physiotherapy in the hospital. Our objective then was simple - we wanted to do everything within our ability so that he gains back some mobility even if it is a less than perfect gait. Unfortunately, we weren’t met with much success. Thankfully, we were directed by our Paediatrician to Kids Focus. Serena Kwa is God sent! She is very skilled, perceptive and constantly runs ahead of the curve to address his physiotherapy needs. Even during the covid days, she made sure to conduct sessions via zooms and makes occasional visits to “check” on the boy. Then, and still is. 8 years since, scheduled physiotherapy sessions have lessen, exercises targeting different parts of his legs have changed….. but Serena’s dedication towards my child’s health and wellbeing has remained steadfast. If anything, she is even more committed to helping a now-walking- independently boy straighten his posture, correct his gait, strengthen his core muscles. Serena is one of my child’s best friends, albeit a much older one. Someone he treats like family; listens to her “nags” and respects her opinions. She has gone beyond her role as a paid physiotherapist to someone I totally trust with regards to my child’s physical condition. I don’t say it enough - Thanks so much Serena! I would highly recommend Kids Focus Physiotherapy anytime - they are worth tonnes more than my buck.

Megan Lui ★★★★★

10 months ago

We saw Sarah for baby’s torticollis and slightly delayed milestones. Sarah was able to identify exactly where baby was tight and teach us simple exercises to balance her back out, and even correctly identified that baby was not physically delayed, just stubborn in personality and had to be gently guided out of her comfort zone to try new skills. With her guidance, we were even able to avoid a cranial helmet for baby’s brachycephaly (as baby was previously stubbornly insistent on sleeping flat on head no matter how many times we tried to turn her head in sleep). First pic is at 4mo and below is at 7mo - what a world of difference, and a pleasant surprise that we didn’t expect to achieve just by rebalancing baby and making it more comfortable to turn her head diff sides. Baby has a lot of hair and the flat head is only really visible at swim class, hence the swimming pics for comparison. Sarah was also focused on quickly discharging baby rather than drawing out treatment over more sessions, and we could not be more grateful. Really glad we met you, Sarah!

E Y ★★★★★

3 years ago

Our daughter started seeing Sarah when she was six months old. She has a genetic disorder that impacts her motor skills. My daughter used to cry a lot and refused to cooperate during the therapy sessions but Sarah has never given up on her . Sarah is very patient and genuine in helping her. Now my daughter enjoys her sessions . Sarah is very experienced and knows which muscles my daughter need to work on. She will teach us how to practise with her at home also. Besides being an excellent therapist, Sarah also advises on suitable shoes, car seats and stroller. She also works hand in hand with my daughter’s neurologist. Thanks to Sarah’s professionalism and dedication, my daughter has made great progress. We are very grateful to Sarah and words cannot express our gratitude towards her .

Tamara Jovanovic ★★★★★

a year ago

We started going to Kids Focus Physio almost 2 years ago. Dr Sarah Wong is amazing. She is kind, very patient & great with my daughter. After 2 years, hard work, exercise we noticed massive improvement. Very happy with the progress and my daughter feels good now

Mary Lee ★★★★★

2 years ago

My girl has been seeing Ms Sarah Wong since she was 10 months old. She took a 5 year break from her physiotherapy with Sarah when she was doing well. This break was initiated by Sarah. During this break, I brought my girl to see other paediatric physiotherapists at other centres. When she started to develop neuromuscular scoliosis during puberty stage, I brought her back to Kids Focus Physiotherapy. My girl has low muscle tone as she was born with a genetic metabolic disorder. As an infant, she couldn’t lift her head, cannot clap or hold a toy in her hand, took a long time to learn to swallow safely (we went to many SLT and OT sessions too), crawling was impossible then too. When we first started seeing Sarah, my girl cried and whined for 30 mins at each physiotherapy treatment. As a parent, my heart broke into pieces. Sarah explained patiently to us that crying and whining are my girl’s ways of communicating with us that physiotherapy is hard work. She assured us that my daughter is not in pain. As her skills progress, she will find physiotherapy easier and acceptable. True enough, my girl stopped crying at physiotherapy soon after. Today, she is always happy to go to physiotherapy or any exercise. Sarah was referred to us by one of our paediatric doctors. Sarah has been instrumental in my girl’s positive development. Today she is 15yo, she is learning to walk independently, climb stairs. She can pull herself up to standing whenever she chooses and she moves in our home by cruising. She has avoided many worrying medical situations like hip sublux, severe spine scoliosis, that I have witnessed in many other special needs cases. I am glad and thankful that no doctors have ever suggested any kind of surgeries for my girl. Sarah is a excellent therapist that you can entrust your child to. These are some pointers: She sets mutually agreeable and achievable goals: short term, mid term and long term. She takes time to understand caregiving situations at home to make sure the therapy programs she teach caregivers can continue at home Her teaching techniques are easy to understand and follow She conducts physiotherapy alone to show how caregiver can do similar at home as most of us do not have the luxury of having 2 to 3 caregivers looking after 1 child with special needs The emphasis is on empowering the caregiver not coming to physiotherapy clinic frequently Her program is personalized She has high empathy but she is firm. When we slack off our “homework”, my girl bears the consequences, so she does remind us that we are not doing the right things for our child. Many times, caregivers do not like to hear hard truths. But sometimes we need to know. Today I am glad she does such reminders/coaxing be it hard or soft approach. Patience and diligence are important attributes in caring for our special needs child. Over the years, I have brought my child to see other paediatric physiotherapists but I always find myself drawn back to Sarah at Kids Focus Physiotherapy. I can always count on her to provide me with unbiased opinions regarding my child’s situations as they arise. Sarah will not sugar coat the hard truths. She analyses my child’s needs objectively and presents possible options to guide me in my decision-making. Today I count our blessings to meet great doctors and therapists. My girl is an example of extremely positive results with Kids Focus Physiotherapy.