Kinder Clinic Mount Alvernia ✓ ACRA Verified
About Kinder Clinic Mount Alvernia
About Kinder Clinic Mount Alvernia
Kinder Clinic Mount Alvernia is a paediatric clinic located at Mount Alvernia Medical Centre on Thomson Road. KakiList has verified the clinic's operating details and contact channels. The Google rating stands at 2.7 out of 5 across 87 reviews — a moderate sample size, though the below-average score warrants careful review of the feedback before booking. No regulatory licences, including an MOH Healthcare Services Licence or SMC registration details, have been supplied in this listing, so parents are strongly advised to confirm these directly with the clinic.
Parents typically reach Kinder Clinic Mount Alvernia by phone or the enquiry form to arrange a first consultation for a presenting concern — whether a routine developmental milestone check, the National Childhood Immunisation Programme (NIP) schedule, a respiratory illness, or a specialist referral. Private paediatric consultations in Singapore are generally self-pay or claimable under an Integrated Shield Plan layered on MediShield Life, subject to the plan's deductible, co-insurance, and rider rules. MediSave can be drawn for selected outpatient conditions under the Chronic Disease Management Programme (CDMP) within the S$500–700 annual withdrawal limits. For planned procedures or investigations, request a written financial counselling estimate itemising insurance, MediSave, and out-of-pocket portions before proceeding.
Contact Kinder Clinic Mount Alvernia by phone or via the enquiry form to arrange a first consultation, confirm the named doctor's SMC registration and specialist accreditation in paediatric medicine, and verify the clinic's MOH Healthcare Services Licence before attending.
Listing data is incomplete — contact Kinder Clinic Mount Alvernia directly to confirm details.
Services Offered
Is Kinder Clinic Mount Alvernia legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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2.7/5 from 87 Google reviewsModerate sample size, but the below-average score warrants careful review of the feedback before booking.
Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
Google Reviews ⭐ 2.7 (87 reviews)
Kevin
★☆☆☆☆
Dr Terence Tan is excellent and not the issue. I waited almost two hours due to Dr Tan attending to an emergency — understandable. What was unacceptable was the lack of communication. Most of the wait was without any information on when the doctor would return or how much longer the wait would be unless I asked. Twice. Even payment involved blind waiting despite very few patients remaining. This was a routine first paediatric visit. The prolonged, uncommunicated waiting resulted in my newborn leaving past the scheduled feeding time. In a paediatric setting, basic communication and expectation management should be standard. Waiting is understandable. Waiting blindly with an infant is not.
Luke
★★☆☆☆
Got referred to Dr Terence Tan by our Gynae. Doctor: Dr Terence is a great PD, patient and assuring of the concerns we had. Clinic: Processes could be managed better to handle the crowd and queue management. Waited ~2 hours as Dr Terence had an emergency that he needs to attend to, and we didn't know until we ran out of patience and approached the staff. Conclusion: Doctor Terence is great, but you could probably find a PD with a better clinic management. P.S. thankful to have met Dr Terence Tan though :)
Tan Tescelyn
★★★★★
Has been to this clinic multiple times. From my first who is 5 years old and now our new born. Really love the clinic staff. They are very helpful and friendly. And even when you go to another outlet there are chances you meet the same nurses there. Call it coincidental but they remember my first daughter and was definitely taken by suprise. Cause it’s been months since jiejie went back to mount a cause grandma usually brings her to kinder clinic at Gleneagles. I highly recommend this clinic. Not only for the nurses & Dr. Really love it.
Chong Siew Chai
★☆☆☆☆
Bad experience with this clinic. Especially with this so called nurse by the name of Rosabel See. Told her multiple times to book a correct time for my appointment but yet got it wrong. And worse.. attitude is terrible. Tell me bluntly that vaccine bruise is normal. Without any care or empathy. Not sure how she is a nurse. Clinic for your info so you can take necessary action.
Cheryl Chiang
★☆☆☆☆
Very disappointed with the service and lack of initiative from this clinic. I’ve been requesting a doctor’s statement since 28 July 2025, and as of 23 October 2025, the process is still not completed. The experience was frustrating from the start — the email address for such requests wasn’t clearly listed anywhere, and I later found out that my email went to their accounting address. Rather than helping to redirect it to the correct department, the staff simply left it there with no follow-up. The nurses also claimed they tried calling me several times, but I never received a single missed call or message. In today’s age with so many communication channels (WhatsApp, email, etc.), there was clearly no initiative to ensure proper follow-up. If you’re planning to visit this clinic and may need any insurance-related documents, be prepared for a long, inefficient process and poor communication. Overall, a very disappointing and unwelcoming experience. NOTE: the only reason why this clinic still has 1 star is because of Dr Terence Tan. He is probably the only reason why i ever wanted to come to this clinic. The nurses, processes and operations are all in a mess.
Kinder Clinic Mount Alvernia vs other providers in Singapore
Side-by-side with the next three highest-rated paediatric providers on KakiList, so you can see how Kinder Clinic Mount Alvernia stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Kinder Clinic Mount Alvernia (this page) | ⭐ 2.7 | 87 | — | ✓ |
| Straits Dental | ⭐ 5.0 | 1630 | — | ✓ |
| Thomson Specialists Woodleigh | ⭐ 5.0 | 412 | — | ✓ |
| City Osteopathy and Physiotherapy | ⭐ 5.0 | 376 | — | ✓ |
Frequently Asked Questions
How much does Kinder Clinic Mount Alvernia charge?›
Private paediatric specialist consultations in Singapore typically run S$120–250 for a first appointment and S$80–180 for follow-ups. Common add-on costs include blood panels (S$60–200), X-rays (S$80–150), and NIP vaccinations (S$30–80 per dose at private clinics). GST applies on private medical services. For families with an Integrated Shield Plan, most specialist consultations and investigations are claimable subject to the plan's deductible and co-insurance. MediSave can cover selected outpatient chronic-disease management under the CDMP. Any planned procedure should be quoted with a written financial counselling estimate splitting insurance, MediSave, and out-of-pocket portions. See the full paediatric cost guide for Singapore →
Is Kinder Clinic Mount Alvernia MOH-licensed and how do I verify the doctor?›
No MOH Healthcare Services Licence or SMC registration details have been provided in this listing. Every legitimate clinic must hold an MOH Healthcare Services Licence under the Healthcare Services Act — verifiable on the MOH licensee directory online. Every practising doctor must be registered on the Singapore Medical Council (SMC) public register at smc.gov.sg, where you can confirm registration status, specialist accreditation in paediatric medicine, and any disciplinary history. Parents are strongly advised to confirm both the clinic licence and the named doctor's SMC entry directly with the clinic before booking. Neither alone is sufficient — both are required for a legitimate private paediatric practice.
How do I use MediSave or insurance at Kinder Clinic Mount Alvernia?›
Integrated Shield Plans (IPs) layered on MediShield Life can cover private specialist consultations, day surgery, and inpatient stays subject to each plan's deductible, co-insurance, and rider terms. Confirm pre-authorisation and, for any planned procedure, request a Letter of Guarantee from your insurer before the appointment to avoid post-treatment claim disputes. MediSave can be drawn for selected outpatient chronic conditions under the Chronic Disease Management Programme (CDMP) within the S$500–700 annual withdrawal limits. The NIP vaccination schedule for Singapore children is partially subsidisable at polyclinics; private clinic vaccination fees are generally self-pay. For any planned investigation or procedure, request a written financial counselling estimate from the clinic that itemises insurance payout, MediSave deduction, and out-of-pocket cost — skipping this step is the most common reason for billing surprises.