Psych Connect ✓ ACRA Verified
About Psych Connect
About Psych Connect
Psych Connect is a paediatric healthcare provider located at 10 Winstedt Road, #03-12/13, operating islandwide across Singapore. The clinic is KakiList-verified, meaning operating details and contact channels have been confirmed by a real person. It holds a 4.5/5 rating across 79 Google reviews, a moderate sample that provides a reasonable directional signal. No ACRA registration or MOH Healthcare Services Licence or SMC practitioner details are currently listed in the provider data, which limits the ability to fully verify the clinical credentials of the service.
Families enquiring about paediatric services should ask directly about the consulting doctor's SMC registration and specialist accreditation in Paediatric Medicine. A first specialist consultation at a private paediatric clinic typically runs S$120–250, with investigations such as developmental assessments, blood panels, and referrals to allied-health services billed separately. For families with children on the National Childhood Immunisation Programme schedule, confirm whether the clinic administers NIP vaccines and whether developmental milestone reviews are part of the consultation scope. If your child holds an Integrated Shield Plan, check pre-authorisation requirements with your insurer before the appointment.
To take the next step, reach out to Psych Connect via WhatsApp, phone, or the online enquiry form to confirm the consulting paediatrician's credentials, current appointment availability, and what to prepare for the first visit. Listing data is incomplete — contact Psych Connect directly to confirm details.
Services Offered
Is Psych Connect legit?
-
✅
Verified by KakiListA real person confirmed operating details and contact channel.
-
⭐
4.5/5 from 79 Google reviewsModerate sample size — provides a reasonable directional signal.
Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
Google Reviews ⭐ 4.5 (79 reviews)
Salvador
★☆☆☆☆
Title: A Clinic That Prioritizes Rules Over the Well-Being of Children and Families As a guardian, I must share this serious and factual account of our experience with Psych Connect. For the Child & Therapeutic Experience: We enrolled our child in this practice with the expectation of professional, child-centered care. After a single session, it became clear that the therapeutic approach was fundamentally misaligned with our child’s needs. The experience was distressing for our child, who expressed clear resistance and refused to attend any further sessions. This fundamental mismatch in care was not acknowledged or addressed by the team. From a Guardian’s Perspective & Service Attitude: When we communicated our child’s negative experience and the decision to discontinue treatment, the clinic’s response was cold, rigid, and entirely lacking in empathy. We were met with an unwavering insistence on their no-refund policy, with no willingness to discuss the situation or consider a partial refund for the numerous prepaid, unused sessions. There was no attempt to understand our concerns, no apology for the poor therapeutic fit, and no effort to find a reasonable resolution. The priority was clearly on enforcing financial terms, not on the welfare of the child or the concerns of the family. Critical Warning for Prospective Clients: Exercise extreme caution before committing to prepaid session packages. The clinic’s policies are inflexible, offering no protection to families if the therapeutic relationship fails or the child’s well-being is compromised. Be mindful of the clinic’s response to critical feedback. A surge in positive reviews following negative feedback suggests a focus on reputation management rather than accountability and improvement. This practice demonstrates a profound lack of the empathy and client-centered care that is fundamental to psychological services. I cannot recommend it to any family seeking genuine support for their child.
Claire Ng
★★★★★
Some time has passed since our sessions, but I was reminded of Ms Aneesha today. I wanted to share our positive experience with her and the lasting impact of her work. She is patient, thoughtful, and deeply respectful in her approach. What stood out to me was her ability to support without making assumptions, creating a safe and constructive space for reflection and growth. And the benefits continued to endure over time, for which I am grateful. I would highly recommend her to anyone looking for an empathetic practitioner who can genuinely connect well with adults and young children.
maryam Tayebi
★★★★★
We had a very positive experience with Psych Connect. Ms Veronika Schindler who supported my daughter was professional, caring, and created a safe space where she felt understood and comfortable. We saw real progress, and as a parent, I felt reassured knowing she was in such good hands. I would highly recommend Psych Connect to other families seeking supportive and professional therapy services.
Grounded in Joy
★★★★★
Our daughter was assigned to Principal Educational Therapist, Ms. Mathana Balan or Ms. Maddy as she is fondly known to all the kids, after her dyspraxia / ADHD diagnosis. Ms. Maddy immediately puts all her young clients at ease, giving them the assurance and encouragement they need to tackle even the most daunting tasks. Within a few sessions, our daughter had a robust writing framework tailored to her learning needs, giving her newfound confidence to tackle the heavy academic load that came with secondary school. Ms. Maddy is highly attuned to her young or even teenage charges, she instinctively knows what troubles them. She is very mindful and always provides timely recommendations to parents and child, be it to help with emotional regulation, coping with social situations or even just helping them to frame their thoughts. We have been most fortunate to be paired with Ms. Maddy, a better champion for those with learning needs, we could not find. She is firm but kind, encouraging but realistic in managing expectations and most of all she is a safe space for all our children, a true confidante and role model. As a parent, I too enjoy my 10min after class with Ms. Maddy! You’ve journeyed with us for over to 3 years Maddy, as our time with you comes to a close, we just want to say a big thank you, you’ve made a real difference in all our lives.
Shamini Ras
★★★★★
I engage in clinical supervision with Sanveen and I like her direct approach. It is evidence-based and filled with humour. I also like that Sanveen (Dr. Sanveen; although she has never once asked me to address her as such!) is able to guide me with empathy and challenges me to view my own blindspots. Thank you!
Psych Connect vs other providers in Singapore
Side-by-side with the next three highest-rated paediatric providers on KakiList, so you can see how Psych Connect stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Psych Connect (this page) | ⭐ 4.5 | 79 | — | ✓ |
| Straits Dental | ⭐ 5.0 | 1630 | — | ✓ |
| Thomson Specialists Woodleigh | ⭐ 5.0 | 412 | — | ✓ |
| City Osteopathy and Physiotherapy | ⭐ 5.0 | 376 | — | ✓ |
Frequently Asked Questions
How much does Psych Connect charge?›
Private paediatric first consultations in Singapore typically run S$120–250, with follow-up reviews at S$80–180. Investigations billed on top may include blood panels (S$60–200), developmental or psychological assessments, X-rays (S$80–150), and ultrasounds (S$150–400). GST applies on private medical services. For any planned procedure or extended diagnostic workup, request a written financial counselling estimate that separates insurance payout, MediSave deduction, and out-of-pocket portions before proceeding. MediSave 500/700 outpatient withdrawal limits and CDMP coverage for selected chronic conditions may apply depending on the presenting diagnosis. Psych Connect displays as a mid-range provider ($$) but has not published a specific fee schedule — contact the clinic directly for current rates. See the full paediatric cost guide for Singapore →
Is Psych Connect MOH-licensed and how do I verify the doctor?›
Every legitimate clinic must hold an MOH Healthcare Services Licence issued under the Healthcare Services Act — verifiable on the MOH licensee directory — and every practising doctor must appear on the Singapore Medical Council (SMC) public register at smc.gov.sg. Psych Connect does not currently list either credential in its KakiList profile, which means these cannot be confirmed from the directory data alone. Before booking, search the clinic name on the MOH licensee directory and search the consulting doctor's name on the SMC register to confirm active registration and specialist accreditation in Paediatric Medicine. For a paediatric specialism, a fellowship with the Royal College of Paediatrics and Child Health (MRCPCH) or the Academy of Medicine Singapore (FAMS) is a meaningful additional credential. Confirm both the clinic licence and the named doctor's SMC entry — neither alone is sufficient. Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
How do I use MediSave or insurance at Psych Connect?›
Integrated Shield Plans (IPs) layered on MediShield Life typically cover private specialist consultations, day procedures, and inpatient stays subject to the plan's deductible, co-insurance, and rider rules. Confirm pre-authorisation requirements and obtain a Letter of Guarantee from your insurer before any planned procedure to avoid post-treatment claim disputes. MediSave can be used for selected outpatient claims under the S$500/year general outpatient limit or up to S$700/year under the Chronic Disease Management Programme (CDMP), which covers a listed set of chronic conditions including selected developmental and mental health diagnoses. A polyclinic or GP referral letter to a public hospital paediatric specialist outpatient clinic (SOC) offers a subsidised pathway at S$30–80 per visit for Singapore Citizens, though waiting times for non-urgent SOC appointments typically run 4–12 weeks. For any planned investigation or procedure, request a financial counselling session at the clinic — ask for an itemised pre-treatment estimate that splits insurance payout, MediSave deduction, and cash out-of-pocket portions in writing before proceeding.