About Qian Xi Catering
Qian Xi Catering is a catering provider operating islandwide across Singapore, listed on KakiList as verified. With only one Google review giving a rating of 1 out of 5, there is insufficient data to draw any meaningful conclusions from that score, and prospective clients should treat it with considerable caution. The provider is based at 108 Depot Road, Depot Heights, and can be reached by phone or enquiry form.
When enquiring about an event, share the expected headcount and your preferred format — whether a standard buffet, mini-buffet, bento delivery, or live station — alongside the dietary mix of your guest list, including any halal, vegetarian, no-pork-no-lard, or no-beef requirements. Confirm the minimum order, delivery and setup window, whether chafing dishes and warmers are provided, whether a buffet attendant will be on-site, and the teardown arrangement. A menu tasting before committing to a booking is standard practice for orders of reasonable scale and is worth requesting directly. Confirm what is included in the per-pax rate and what is billed separately — delivery charges, equipment, service staff, and GST are common add-ons.
To take the next step, contact Qian Xi Catering by phone or through the enquiry form on their listing to share your event date, headcount, dietary requirements, and venue address, and request a written quotation with full itemisation before paying any deposit.
Listing data is incomplete — contact Qian Xi Catering directly to confirm details.
Confirm the SFA Food Shop or Catering Licence (and MUIS halal certificate where required), book a tasting before paying the deposit, and put the per-pax rate, minimum headcount, dietary mix, delivery and setup window, and balance schedule in writing.
On January 24, 2025, we placed an order with Qian Xi Catering for a buffet for 100 people for an event. The order was confirmed, and an invoice was issued on the same day. We asked to change the dessert, but were told that the order had already been submitted, so no changes were possible. Payment was made on January 27, 2025. On January 28, 2025, we received an email from them stating that the raw ingredients were in poor condition, which required a menu change. These changes included substituting pineapple rice with steamed white rice, chicken cutlet with sweet and sour chicken dice, broccoli and cauliflower with chap chye, and samosas with vegetable spring rolls. However, since we had already ordered vegetable spring rolls, this resulted in a total of 200 spring rolls. If ingredient substitutions could be made, why were we not allowed to change the dessert before payment was made? This last-minute change after payment significantly eroded our trust in the service, especially since the menu had already been confirmed. On January 31, 2025, they reverted the pineapple fried rice, replaced the chicken with signature chicken curry, and changed the vegetable to baby kailan with mushrooms. The 200 spring rolls remained unchanged. Just when we thought everything was settled for our catering on February 5, 2025 (11:00 AM), we were shocked to receive a message on February 3, 2025 (9:42 PM) informing us that the price would be doubled to $20 per person, leaving us with the option to either accept the new price or cancel the order. No alternatives were offered, and no apology was given. The so-called manager, William Loh, who authorized this price increase, did not apologize or even reach out to explain. We were left with no option but to accept the situation. How can a caterer increase the price after the order has been placed and payment has been made, especially less than two days before the event? This behavior is completely unprofessional. This is the first time we’ve experienced such poor service from a catering company that is part of the well-known "Qian Xi Group," which has built a reputation over decades. This will definitely be the last time we engage with Qian Xi due to their unsatisfactory service. Below are some of the message exchanges between us and the coordinator from Qianxi Catering.
Side-by-side with the next three highest-rated catering providers on KakiList, so you can see how Qian Xi Catering stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Qian Xi Catering (this page) | ⭐ 1.0 | 1 | — | ✓ |
| The Party Affairs Catering | ⭐ 5.0 | 127 | — | ✓ |
| Kalisah Kitchen | ⭐ 5.0 | 8 | — | ✓ |
| Apex Catering Singapore | ⭐ 5.0 | 6 | — | ✓ |
Qian Xi Catering uses a per-pax pricing model, though specific rates are not publicly listed and should be confirmed directly. As a reference, Singapore market norms run: standard buffet S$15–25/pax (minimum roughly 30 pax), premium buffet S$25–40/pax, mini-buffet for smaller groups S$18–30/pax (minimum 8–15 pax), bento delivery S$8–18/pax, and live-station setups S$30–60/pax. Beyond the headline per-pax rate, confirm: the minimum order, delivery and setup fee for your venue address, equipment rental (chafing dishes and warmers — sometimes included, sometimes billed separately), whether a buffet attendant is included or charged at S$80–150 per person, waste collection, and GST. Get the full itemised quotation in writing before paying any deposit. See the full catering cost guide for Singapore →
No regulatory licences — including a MUIS halal certificate or SFA Food Shop or Catering Licence — are currently listed for Qian Xi Catering, so these must be confirmed directly before booking, particularly if your guest list includes Muslim guests who require certified halal food. Note that 'no pork no lard' or 'halal-friendly' claims without a valid MUIS certificate do not meet the standard for guests who observe strict halal. Also ask about vegetarian options (lacto-ovo vs vegan), no-beef for Hindu guests, and any gluten-free or nut-free requirements. If your event has a mixed dietary guest list, ask about cross-contamination protocols in the kitchen and at the serving station. Menu tasting before booking is the most reliable way to assess food quality and confirm that dietary specifications are met accurately.
Based on the information currently available, no SFA Food Shop or Catering Licence and no MUIS halal certificate are listed for Qian Xi Catering. An SFA licence with a hygiene grade (A being highest, then B, C, D) is the standard safety benchmark for legitimate caterers in Singapore — ask Qian Xi Catering to provide their licence number and hygiene grade before committing. Cooked food for events should be served within a roughly 2–3 hour cooked-to-served window for hot dishes, held above 60°C, and cold dishes held below 5°C per SFA guidelines. Confirm the setup arrival time and buffet replenishment protocol with the caterer. Given the absence of listed licences and a single low-rated Google review, exercise caution and confirm all credentials in writing before paying a deposit. See the closing guidance in the trust panel below.
If Qian Xi Catering isn't the right fit, these are other catering providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.