SB

SBCC Baby & Child Clinic Gastroenterology Neonatology Novena ✓ ACRA Verified

Healthcare
★★★★☆ 4.3 76 Google reviews
📞 Call for availability
Not cross-checked against ACRA. Required licence not confirmed — ask before booking.

About SBCC Baby & Child Clinic Gastroenterology Neonatology Novena

About SBCC Baby & Child Clinic Gastroenterology Neonatology Novena

SBCC Baby & Child Clinic Gastroenterology Neonatology Novena is a private paediatric specialist clinic located at Royal Square Medical Centre in Novena, covering patients islandwide. The clinic is verified by KakiList and holds a 4.3-star rating across 76 Google reviews, a moderate sample that suggests broadly positive patient experience. Pricing is indicated at the mid-range ($$) tier for private paediatric specialist care; specific consultation fees were not provided and should be confirmed directly with the clinic.

Families typically begin by calling or submitting an enquiry form to book a first specialist consultation, which at a private paediatric clinic generally runs S$120–250 without a referral letter. The clinic's focus spans paediatric gastroenterology and neonatology, making it relevant for infants and children with digestive concerns, feeding difficulties, jaundice management, or conditions requiring neonatal follow-up. The consulting doctor's SMC registration and specialist accreditation in the relevant paediatric subspecialty can be confirmed on the Singapore Medical Council public register at smc.gov.sg. For families with an Integrated Shield Plan, pre-authorisation from the insurer is advisable before any planned investigations or procedures, as the plan's deductible, co-insurance, and rider terms determine out-of-pocket costs. MediSave 500 or the Chronic Disease Management Programme may apply to selected outpatient claims.

To take the next step, contact SBCC Baby & Child Clinic Gastroenterology Neonatology Novena directly by phone or through the online enquiry form to confirm the consulting doctor's availability, first-consultation fee, and what to bring to the appointment — referral letter from a GP or polyclinic, child's vaccination records, and any prior investigation results are typically useful.

Services Offered

Paediatric

Is SBCC Baby & Child Clinic Gastroenterology Neonatology Novena legit?

Some trust signals present, verify before payment
  • Verified by KakiList
    A real person confirmed operating details and contact channel.
  • 4.3/5 from 76 Google reviews
    Moderate sample size — broadly indicative of patient experience.

Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.

Google Reviews ⭐ 4.3 (76 reviews)

Raymond Chia ★★★★★
2 months ago

I wanted to express my heartfelt thanks to the wonderful nurse and doctors at your clinic. Their care and support have made a huge difference to me and my baby. Super professional, kind, and patient - couldn't ask for more! 😊 Thanks again for the great service!

Te Vivre ★★★★★
4 months ago

Doctor Nancy is one of the best doctors I have ever met. So friendly, caring and personable. She took such good care of my little girl. It makes me feel great that we still have doctors like this taking care of our babies. The clinic assistants are friendly and sweet as well! This team really made a stressful experience a comfortable one.

paulina mansida ★☆☆☆☆
2 months ago

Natalie Epton is the worst paediatrician I have ever met. My child was sick and I came to Mount Elizabeth Novena Hospital. They informed us that the paediatrician available at that time was Natalie Epton, and we were directed to go to her clinic. We had to walk from the hospital to her practice under the hot weather while carrying my sick infant, and we were sweating by the time we arrived. When we reached the clinic, we waited for a long time. When we finally spoke to Dr Natalie, she was very arrogant and stated that my child’s temperature and condition were fine without checking him first. She also said that she was busy because she had a conference with Bangkok. She is a well-known doctor, but she was very rude, made conclusions without examining the patient, and there was no need to mention being busy with a conference in Bangkok. Being a doctor is a noble profession that should show empathy to sick people. Natalie Epton is the most arrogant doctor I have met during my visits to Mount Elizabeth Novena, and this is very different from what is written about her on Google. In addition, I would like to give feedback to Dr Natalie Epton. Even if you are busy, as a doctor you should not tell parents of a sick child that you have a conference with Bangkok. Such a statement shows a lack of empathy and comes across as arrogant. Parents come because they are worried about their child and expect care, attention, and professionalism. Being busy should never make a patient or parent feel unimportant I will also be submitting formal feedback to Mount Elizabeth Novena Hospital regarding the experience I went through. .

SAINAN ZHANG ★★★☆☆
7 months ago

You will wait for a very long time to see the doctor even though you make appointment, 1-2hours at least! Nobody likes that! The clinic better control the consultant timing, how come a repeat visit can take 45mins? Is it really fair to other patients ?

Min Lee ★★★★★
11 months ago

Brought my 4 yo to SBCC novena as no other PD clinic is opened and we are flying off that night. The nurses are very nice and take in my registration. Beforehand, they did shared that wait is required as the clinic usually go on appointment basis. Dr Nancy is also very professional and treat my girl with care. She also ensure that she addresses my concerns (travelling) and the required medication. She also share what to look out for etc. Nurses are swift in medicine preparation and billing. In the end the wait wasn't as long as i expected and i am able to continue the travel plans with peace of mind. Thank you dr nancy and the nurses!

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SBCC Baby & Child Clinic Gastroenterology Neonatology Novena vs other providers in Singapore

Side-by-side with the next three highest-rated paediatric providers on KakiList, so you can see how SBCC Baby & Child Clinic Gastroenterology Neonatology Novena stacks up at a glance.

Provider Google Rating Reviews Years Verified
SBCC Baby & Child Clinic Gastroenterology Neonatology Novena (this page) ⭐ 4.3 76
Straits Dental ⭐ 5.0 1630
Thomson Specialists Woodleigh ⭐ 5.0 412
City Osteopathy and Physiotherapy ⭐ 5.0 376

Frequently Asked Questions

How much does SBCC Baby & Child Clinic Gastroenterology Neonatology Novena charge?

Specific fees were not published at the time of listing, but Singapore market norms for a private paediatric specialist clinic place the first consultation at S$120–250, with follow-up reviews at S$80–180. Investigations billed on top of the consultation typically include blood panels at S$60–200, ultrasound at S$150–400, and stool or breath tests where clinically indicated. A polyclinic or GP referral letter can redirect families to a public hospital Specialist Outpatient Clinic (SOC) at S$30–80 for Singapore Citizens after subsidy, though non-urgent waits of 4–12 weeks are common. For any planned procedure or day surgery, the clinic should provide a written financial counselling estimate that splits the insurance payout, MediSave deduction, and out-of-pocket portions before you commit. GST applies on private medical services. Contact the clinic directly to request a current fee schedule before your appointment. See the full paediatric cost guide for Singapore →

Is SBCC Baby & Child Clinic Gastroenterology Neonatology Novena MOH-licensed and how do I verify the doctor?

No regulatory licences were listed for this provider at the time of submission. Every legitimate private specialist clinic in Singapore must hold an MOH Healthcare Services Licence under the Healthcare Services Act — verifiable on the MOH licensee directory online. Every practising doctor must also appear on the Singapore Medical Council (SMC) public register at smc.gov.sg; search by the consulting doctor's name to confirm their SMC registration status, specialist accreditation in Paediatric Medicine or the relevant subspecialty (Paediatric Gastroenterology, Neonatology), and any disciplinary history. Because neither an MOH licence nor an SMC entry was confirmed in the data supplied to KakiList, families should verify both independently before booking. This is a standard step for any private specialist clinic and takes only a few minutes on the respective public directories. Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.

How do I use MediSave or insurance at SBCC Baby & Child Clinic Gastroenterology Neonatology Novena?

Integrated Shield Plans (IPs) layered on MediShield Life cover most private specialist consultations, day surgery, and inpatient stays, subject to the plan's deductible, co-insurance, and rider rules. For any planned procedure, request pre-authorisation from your insurer and a Letter of Guarantee before attending — this prevents claim disputes after the fact. MediSave can be used for selected outpatient claims under the S$500-per-year general outpatient withdrawal limit, or S$700 under the Chronic Disease Management Programme (CDMP), which covers certain chronic paediatric conditions. For paediatric gastroenterology and neonatology consultations, confirm with the clinic which diagnostic codes and procedures are MediSave-claimable and which must be paid fully out of pocket. Ask for a written financial counselling session before any procedure so that the bill is itemised clearly across insurance, MediSave, and cash portions. Skipping this step is the most common reason families are caught off-guard by the final bill at a private specialist clinic.

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