SBCC Neonatology ✓ ACRA Verified
About SBCC Neonatology
About SBCC Neonatology
SBCC Neonatology is a paediatric specialist practice located at Royal Square Medical Centre, 101 Irrawaddy Road, serving patients islandwide. The practice holds a 4.3/5 rating across 76 Google reviews — a moderate sample that provides a reasonable directional signal. Pricing is indicated at a mid-range tier ($$); no specific consultation fees have been published, so prospective patients should contact the clinic directly for a fee schedule.
Families typically begin with a first specialist consultation, which at a private paediatric practice commonly runs S$120–250. SBCC Neonatology focuses on neonatal and paediatric medicine, making it relevant for newborn assessments, prematurity follow-up, developmental milestone reviews, and the National Childhood Immunisation Programme (NIP) schedule. Bring your child's health booklet, hospital discharge summary if applicable, and any prior investigation results. For neonatal follow-up cases, the referral letter from the delivering hospital's neonatology team is important context for the specialist. Investigations such as blood panels, X-rays, or ultrasounds may be ordered at or after the first consult and are billed separately. Confirm ahead of booking whether your Integrated Shield Plan requires a GP referral letter for the consultation to be claimable, as insurer requirements vary.
Contact SBCC Neonatology by phone or through the enquiry form on their listing to check appointment availability and obtain a current fee schedule before your visit.
Services Offered
Is SBCC Neonatology legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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4.3/5 from 76 Google reviewsModerate sample size — a reasonable directional signal.
Verify the doctor's name on the Singapore Medical Council register and the clinic's MOH Healthcare Services Licence before booking, and for any planned procedure request a written financial counselling estimate that itemises insurance payout, MediSave deduction, and out-of-pocket portions before paying any deposit.
Google Reviews ⭐ 4.3 (76 reviews)
Raymond Chia
★★★★★
I wanted to express my heartfelt thanks to the wonderful nurse and doctors at your clinic. Their care and support have made a huge difference to me and my baby. Super professional, kind, and patient - couldn't ask for more! 😊 Thanks again for the great service!
Te Vivre
★★★★★
Doctor Nancy is one of the best doctors I have ever met. So friendly, caring and personable. She took such good care of my little girl. It makes me feel great that we still have doctors like this taking care of our babies. The clinic assistants are friendly and sweet as well! This team really made a stressful experience a comfortable one.
paulina mansida
★☆☆☆☆
Natalie Epton is the worst paediatrician I have ever met. My child was sick and I came to Mount Elizabeth Novena Hospital. They informed us that the paediatrician available at that time was Natalie Epton, and we were directed to go to her clinic. We had to walk from the hospital to her practice under the hot weather while carrying my sick infant, and we were sweating by the time we arrived. When we reached the clinic, we waited for a long time. When we finally spoke to Dr Natalie, she was very arrogant and stated that my child’s temperature and condition were fine without checking him first. She also said that she was busy because she had a conference with Bangkok. She is a well-known doctor, but she was very rude, made conclusions without examining the patient, and there was no need to mention being busy with a conference in Bangkok. Being a doctor is a noble profession that should show empathy to sick people. Natalie Epton is the most arrogant doctor I have met during my visits to Mount Elizabeth Novena, and this is very different from what is written about her on Google. In addition, I would like to give feedback to Dr Natalie Epton. Even if you are busy, as a doctor you should not tell parents of a sick child that you have a conference with Bangkok. Such a statement shows a lack of empathy and comes across as arrogant. Parents come because they are worried about their child and expect care, attention, and professionalism. Being busy should never make a patient or parent feel unimportant I will also be submitting formal feedback to Mount Elizabeth Novena Hospital regarding the experience I went through. .
SAINAN ZHANG
★★★☆☆
You will wait for a very long time to see the doctor even though you make appointment, 1-2hours at least! Nobody likes that! The clinic better control the consultant timing, how come a repeat visit can take 45mins? Is it really fair to other patients ？
Min Lee
★★★★★
Brought my 4 yo to SBCC novena as no other PD clinic is opened and we are flying off that night. The nurses are very nice and take in my registration. Beforehand, they did shared that wait is required as the clinic usually go on appointment basis. Dr Nancy is also very professional and treat my girl with care. She also ensure that she addresses my concerns (travelling) and the required medication. She also share what to look out for etc. Nurses are swift in medicine preparation and billing. In the end the wait wasn't as long as i expected and i am able to continue the travel plans with peace of mind. Thank you dr nancy and the nurses!
SBCC Neonatology vs other providers in Singapore
Side-by-side with the next three highest-rated paediatric providers on KakiList, so you can see how SBCC Neonatology stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| SBCC Neonatology (this page) | ⭐ 4.3 | 76 | — | ✓ |
| Straits Dental | ⭐ 5.0 | 1630 | — | ✓ |
| Thomson Specialists Woodleigh | ⭐ 5.0 | 412 | — | ✓ |
| City Osteopathy and Physiotherapy | ⭐ 5.0 | 376 | — | ✓ |
Frequently Asked Questions
How much does SBCC Neonatology charge?›
No specific fee schedule has been published, so the figures below reflect Singapore private paediatric market norms. A first specialist consultation typically runs S$120–250, with follow-up visits at S$80–180. Investigations billed on top include blood panels (S$60–200), X-rays (S$80–150), and ultrasounds (S$150–400). Vaccinations under the National Childhood Immunisation Programme (NIP) are administered at the clinic and priced per dose, typically S$30–80 each for standard vaccines and higher for combination or travel vaccines. GST applies on private medical services. For any planned procedure or day surgery, request a written financial counselling estimate that splits insurance payout, MediSave deduction, and out-of-pocket portions before proceeding. Contact SBCC Neonatology directly for their current fee schedule. See the full paediatric cost guide for Singapore →
Is SBCC Neonatology MOH-licensed and how do I verify the doctor?›
No regulatory licences have been listed for SBCC Neonatology in the available data, so independent verification is essential before booking. Every legitimate private specialist clinic must hold an MOH Healthcare Services Licence under the Healthcare Services Act — verifiable on the MOH licensee directory at moh.gov.sg. Every practising doctor must be registered with the Singapore Medical Council (SMC) — search by name at smc.gov.sg to confirm registration status, specialist accreditation in Paediatric Medicine, and any disciplinary history. For neonatology and paediatric subspecialties, a Fellowship of the Academy of Medicine Singapore (FAMS) in Paediatric Medicine or a relevant Royal College fellowship is the meaningful credential beyond basic SMC registration. Confirm both the clinic's MOH licence and the named doctor's SMC entry before booking — neither alone is sufficient.
How do I use MediSave or insurance at SBCC Neonatology?›
Integrated Shield Plans (IPs) layered on MediShield Life can cover private specialist consultations, day surgery, and inpatient stays subject to the plan's deductible, co-insurance, and rider rules. Check with your insurer whether a GP or polyclinic referral letter is required for the consultation to qualify — some plans waive this for paediatric specialists, others do not. For planned procedures, obtain a Letter of Guarantee from your IP insurer before proceeding. MediSave can be used under the S$500/year general outpatient withdrawal limit and the S$700/year Chronic Disease Management Programme (CDMP) limit for listed conditions. For children, vaccination costs may be partially offset through the Medisave-approved vaccine list. Request a financial counselling session at the clinic for any planned procedure — ask for a written estimate itemising insurance, MediSave, and out-of-pocket portions before paying any deposit. Skipping this step is the most common source of unexpected bills.