Tenderheart Home Care Services ✓ ACRA Verified

Tenderheart Home Care Services prices on an hourly basis and is positioned in the mid-range ($$), though specific rates were not published at the time of this listing. For context, home nursing in Singapore typically runs S$20–60 per hour depending on the level of clinical care required, the carer's qualifications, and whether the engagement is visit-based or involves extended daily coverage. Live-in arrangements are generally quoted as a monthly package. Confirm in writing whether the quoted rate covers agency fees or only the carer's time, how public holiday surcharges are applied, and whether consumables such as dressings or medical supplies are billed separately. See the full eldercare cost guide for Singapore →

Tenderheart Home Care Services offers home nursing on an hourly model, which is consistent with scheduled visit-based care rather than full-time live-in arrangements. Visit-based nursing is well suited to elders who need regular clinical attention — wound care, medication management, or post-hospitalisation monitoring — but who do not require round-the-clock supervision. When discussing scope, clarify the minimum hours per visit, whether the same carer attends each session (continuity matters for trust and routine), how quickly a replacement is sent if the assigned carer is unavailable, and what the process is for escalating care needs. A short trial period before signing a longer commitment is a reasonable request and a marker of a professional service.

No regulatory licences were listed for Tenderheart Home Care Services at the time of publication. For clinical home nursing, providers in Singapore are typically expected to hold AIC (Agency for Integrated Care) registration or MOH accreditation for regulated care activities — the absence of these from the listing is worth clarifying directly with the provider before engagement. Ask whether the assigned carer holds a valid nursing certificate or relevant allied health qualification, whether the company carries professional indemnity or public liability insurance covering incidents during home visits, and whether caregivers have received dementia-specific or palliative care training if that is relevant to your elder's condition. Confirm the answers in writing before care begins.