About Tingkat Pauh Catering
Tingkat Pauh Catering is an event catering provider operating islandwide from its base at 10 Raeburn Park. It has been verified by KakiList, meaning operating details and contact channels have been confirmed. With 193 Google reviews, the sample is robust, though the rating of 2.6 out of 5 is below the range typical of well-regarded caterers and warrants careful consideration before booking. Pricing is positioned in the mid-range tier.
When enquiring, confirm the pax count and minimum order requirement — standard buffets typically require 30 to 50 pax, while mini-buffets for smaller gatherings run from 8 to 15 pax. Discuss the dietary mix your guest list requires: halal, no-pork-no-lard, vegetarian, or vegan options should all be agreed in writing before booking. If halal certification is required, ask to see the MUIS certificate, as this is distinct from a general halal-friendly claim. Clarify delivery and setup windows, whether chafing dishes and warmers are included or billed separately, whether a buffet attendant will be on-site, and the teardown timing. A menu tasting before confirming the booking is advisable. Confirm the deposit amount, balance schedule, and the policy if the event headcount changes close to the delivery date.
To move forward, reach out via WhatsApp or phone to share your event date, guest count, and dietary requirements, and request both a written quotation and a menu tasting before paying any deposit.
Confirm the SFA Food Shop or Catering Licence (and MUIS halal certificate where required), book a tasting before paying the deposit, and put the per-pax rate, minimum headcount, dietary mix, delivery and setup window, and balance schedule in writing.
I have tried 2 other caterers but none as bad as this one. As mentioned by other authentic reviewers, the reviews here are all fake especially those written by expats. I tried their 7 days trial meal and on the first day, my meal was delivered at 7.30pm when it was stated latest 7pm on the invoice. Apart from being late, the food looks worse than the chai fan stall at my house. I ordered their flavored rice and dessert as well. The green bean soup on my first day was sour and spoilt. If you don't cherish your new customer, I don't think it's a company worth giving any support. Bad food is one thing but spoilt food is just dangerous. I could have ended up in the hospitalized as I am pregnant right now. Nothing is fresh about the food. It seems like they just dabao from chai fan stall and charge you a premium. One day, I kept the soup immediately after it was delivered as the delivery came at 7.30pm and I had already gone down to buy my own dinner. The next day lunch, I heat up and tried the soup, it was spoilt and sour. So obviously, the soup was cooked 2 days ago. Even home cook soup could have lasted at least 1 day. Anyway, apart from the prawns and vegetables, the rest of the food was a torture to eat. It was not fresh, some were burnt. The soup was the worst, it smelt and tasted stale and bad. I threw the soup away most of the time. One of the soup had a bug inside as well and the chicken had weird jelly like goose bumps. The food received was always not according to the menu and there was 2 days that I had the exact similar vegetables. Description wrote mushrooms but there was never any mushrooms seen. The delivery timing was also not consistent. They probably use a third party delivery app like lalamove as it was always a different person and sometimes my food smelt like cigarettes. So obviously they don't have a lot of customers. Conclusion: order chai fan is much better than this catering who claims to be healthy when their ingredients are not at all fresh. A company who claims to be feeding elderly healthy food but I really pity those elderly who actually had to suffer eating food that are not fresh at all. AVA should totally check on the cleanliness of this catering. I am totally glad my nightmare is over. DO NOT ORDER FROM THEM!!
To be honest. I am disappointed with their services. I can understand some deliveries would be late but at least a call to us to inform would be helpful. The dishes were cooked at 3.30pm, mine arrived at 7.30pm, whopping 4hours! The best part is, food to be consumed by 7.45pm. I am left with 15 mins to eat. I booked 10 days (not even trial service) for 3 pax. The serving portion was really tiny, see pictures. Maybe due to the rising cost. Out of 10 days, 4 days I received vegetable that turned stale and cannot be eaten. (Because delivery took 4 hrs to reach me) Out of the 10 days, only 1 day I received really warmed food. The rest of the 9 days, I need to reheat it myself. I spoke to Boon (on 3rd day), the customer manger. I appreciate that he tried his best to address my concerns and also mentioned that he will compansate 1 day free for me. I am not interested in this free meal. All I need to know is that is your delivery partner authorized to transport fresh food or perishable? He cannot answer my question. All he said was his delivery partner or their staff. Whether I will order again? NO for sure. There are better ones out there. FYI, your reviews are mostly fake, I am in the Digital Marketing consultancy sector so I know these fake reviews were used to ramp up your overall ratings.
Tried their 7 days catering. First few days food tasted very salty, thus gave them feedback. Food do not taste good at all, look like some leftover food, especially the soup with not much ingredients. Not recommended, but if you want give it a try just order their 7 days trial first. Just my thoughts.
Due to covid and my mum lost her care takers. I found this high rated tingkat and claimed to be very suitable for older folks. The food displayed in the internet loos so good but in reality is otherwise. Serving most of the Vege is napa cabbage with sometime Cai Xing and one time of broccoli. The food came in in irregular hours and imagine old folk need to re heat themselves? Sometime food delivery and is cold even at 1130M.. not sure how long the food being cooked. Few of the dishes especially the tofu is sour , I believe the tofu may not be fresh and probably prepared overnight . The pork rib soup where the ribs is so hard to chew ! See the pictures attached compare to their website display. Looks appetizing ? I stopped after 10 days order.
I agree with the other reviewers that the positive reviews are most likely fake. The ad claims no MSG, less oil and less salt. However just in my first two days of trial, the food is salty, starchy and ingredients are cheap (eg. using processed fish cake) and vegetables over cooked. You can see the pictures here - the food is not appealing at all and not in line with menu on their website. Total waste of my money and can’t even terminate and ask for refund. I regret switching out my previous tingkat to this one.
Side-by-side with the next three highest-rated catering providers on KakiList, so you can see how Tingkat Pauh Catering stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Tingkat Pauh Catering (this page) | ⭐ 2.6 | 193 | — | ✓ |
| The Party Affairs Catering | ⭐ 5.0 | 127 | — | ✓ |
| Kalisah Kitchen | ⭐ 5.0 | 8 | — | ✓ |
| Apex Catering Singapore | ⭐ 5.0 | 6 | — | ✓ |
Tingkat Pauh Catering uses per-pax pricing, which is standard for buffet catering in Singapore. Market rates run S$15–25 per pax for standard buffets (minimum roughly 30 pax), S$25–40 per pax for premium spreads, S$18–30 per pax for mini-buffets (minimum 8–15 pax), and S$8–18 per pax for bento delivery. Wedding banquet sit-down catering at hotels is typically priced per table of 10 at S$800–2,000 or more. Confirm what is bundled into the per-pax rate: delivery and setup fee for non-central addresses, equipment such as chafing dishes and warmers (sometimes included, sometimes billed separately), buffet attendant costs (typically S$80–150 per attendant), waste collection, and GST and service charge. Get the full written breakdown before signing. See the full catering cost guide for Singapore →
Before booking, confirm directly with Tingkat Pauh Catering whether they hold a current MUIS halal certificate — the certificate should display a licence number and validity dates. A general claim of halal-friendly or no-pork-no-lard without MUIS certification does not meet the standard for guests who observe strict halal and should not be treated as equivalent. Also confirm vegetarian options (lacto-ovo versus vegan), no-beef dishes for Hindu guests, and any gluten-free or nut-free requirements. For mixed dietary events, ask about cross-contamination protocols — separate serving utensils and clearly labelled dishes matter when guests have different requirements. Request a menu tasting before committing, as most caterers accommodate tasting sessions for orders above a minimum order value.
Legitimate caterers operating in Singapore hold an SFA Food Shop or Catering Licence with a hygiene grade — A is highest, then B, C, and D. No regulatory licences have been recorded for Tingkat Pauh Catering in the available data, so you should ask directly for the SFA licence number and hygiene grade before booking, and verify it on the SFA FLAIR register if required. Cooked food should be served within roughly two to three hours of cooking for hot dishes, with hot-hold maintained above 60°C and cold-hold below 5°C per SFA guidelines. Confirm the setup arrival time, replenishment protocol during the event, and the handling policy for leftovers. Given the 2.6-star rating across 193 reviews, it is particularly important to confirm food safety credentials and request references or a tasting before paying a deposit. Confirm the SFA Food Shop or Catering Licence (and MUIS halal certificate where required), book a tasting before paying the deposit, and put the per-pax rate, minimum headcount, dietary mix, delivery and setup window, and balance schedule in writing.
If Tingkat Pauh Catering isn't the right fit, these are other catering providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.