By KakiList Editorial Team·Updated April 2026·Editorial standards
Finding the right maid agency in Singapore is high-stakes — MOM licensing separates legal placements from illegal arrangements that can cost homeowners S$5,000+ fines plus a 2-year hiring ban. With 900+ registered agencies, EA Grading (A+ to C) and source-country specialisation matter more than marketing gloss. Replacement guarantees and transparent cost breakdowns are the signals that separate Grade A+ agencies from volume operators. KakiList connects you with 461 verified Maid Agency providers serving the Queenstown area. Our listed providers maintain an average rating of 4.4★ based on Google reviews. Queenstown is Singapore's first satellite town with some of the oldest HDB blocks. Many have undergone upgrading but still have aging infrastructure. Whether you live near Queenstown MRT or around Queensway Shopping Centre, IKEA Alexandra, our providers serve all parts of Queenstown. Compare providers, read verified Google reviews, and contact them directly via WhatsApp — no middleman fees or hidden charges.
Most maid agency requests from Queenstown households cover fresh hire placements, transfer helpers, Settling-In Programme support, and work permit handling. With Queensway Shopping Centre and Queenstown MRT shaping how traffic flows through Queenstown, locally-active providers save time on travel and typically offer faster response than Central-wide teams.
Average rating: ★★★★☆ 4.4 across 39091 reviews
See all 461 Maid Agency providers in Singapore →
| Service | Estimated Cost |
|---|---|
| Agency Fee (new helper) | S$1,500 – S$3,500 |
| Agency Fee (transfer helper) | S$500 – S$1,500 |
| Work Permit Application | S$30 – S$50 |
| Medical Exam | S$50 – S$80 |
| Settling-In Programme (SIP) | S$75 – S$100 |
| Monthly Levy | S$60 – S$300/month |
Prices are estimates and may vary based on scope, property type, and urgency. Get exact quotes by requesting free quotes.
For HDB properties in Queenstown, rates track the islandwide average for maid agency. The main cost variables are job complexity and urgency, not location — though providers based outside the Central zone may add a small transport fee.
Every legitimate agency holds an MOM Employment Agency (EA) Licence — verifiable on MOM's online EA directory. The licence number should appear on the agency's website, invoices, and contract. Unlicensed agents operating in Queenstown is illegal and uninsurable — hiring through one leaves you with no recourse if the helper runs away or the agency folds.
Agency fee (S\$1,500-3,500) + MOM monthly levy (S\$60 concessionary or S\$300 standard) + helper monthly salary (S\$500-900) + insurance (S\$250-500/year) + medical exam and SIP (S\$150-200). Total first-6-months cost: S\$9,000-18,000 depending on helper source country. HDB property type affects living arrangements but not direct fees.
MOM publishes EA Grading (A+ to C) based on placement volume, dispute rates, and training compliance. Grade A+ agencies handle higher volumes with stricter internal standards. Grade C agencies are smaller or have recent infringements. Grade B and above is the reasonable baseline; Grade C warrants additional scrutiny.
Standard industry practice is 1-3 free replacements within 6 months if the helper turns out unsuitable. Agencies with vague or short guarantees ("1 month only") either lack confidence in their vetting or push cheaper placements. For first-time employers especially, insist on at least 6-month guarantee with 2+ replacements.
Filipino helpers generally have stronger English and formal training backgrounds (agency fees S\$2,000-3,500). Indonesian helpers are typically more affordable (S\$1,800-3,000) with good cooking and cultural fit for many Singapore households. Myanmar helpers have grown in availability (S\$1,500-2,800) and often have strong work ethic. The right source depends on your household needs — a good agency discusses trade-offs rather than pushing one.